Applaud HR Case Management
6.0#8 in hr service delivery softwareAndroidiOSWeb
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| Fact | Applaud HR Case Management | Avature |
|---|---|---|
| Founded | 2008 | 2005 |
| Integrations | Applaud says its platform includes 1,000+ pre-built connectors and open APIs; named integrations include Workday, SAP, Teams, Slack, and ServiceNow. | Avature's integration framework supports connections to HRIS, background-check, assessment, job-board, e-signature and text-messaging systems, among others. |
| Intended customers | Applaud presents the product as enterprise-ready HR case management for global workforces and enterprise organizations. | Avature describes its solutions as serving organizations across global markets and highly competitive industries. |
| Security | Applaud describes per-customer databases behind its VPC, AES-256 encryption, and least-privilege access controls. | Avature says it holds ISO 27001, ISO 27017, SOC 1 and SOC 2 certifications and achieved FedRAMP Authorized status in April 2025. |
| Support | Applaud describes a follow-the-sun service desk, 24/6 urgent coverage, named customer success managers, and a live status site. | Avature lists technical support, account management, implementation, technical services and training among its services. |
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This product suits enterprise organizations managing HR requests across global workforces and multiple channels. It may be useful for HR teams seeking AI-assisted case triage, routing, and workload reporting.
Avature is aimed at large enterprises with recruiting processes spanning multiple regions, brands, and role types. It may suit organizations looking to combine hiring with broader talent-management functions.