
AppFollow
8.8#1 in review management softwareFrom $19 a monthFree planAndroidiOSWebAPI
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| Fact | AppFollow | Yotpo Reviews |
|---|---|---|
| API | AppFollow offers webhooks and an API to send reviews or data to other systems. | The pricing comparison lists REST API and webhooks access in Premium, and custom API setup in Enterprise. |
| Company history | AppFollow says the idea originated at a hackathon in 2014, where co-founder Anatoly Sharifulin began building a tool to monitor app store reviews. | Yotpo says it was founded in 2011 and describes serving brands from fast-growing direct-to-consumer businesses to large retailers. |
| Company profile | LinkedIn describes AppFollow as a privately held software company founded in 2015 with 51–200 employees and headquarters in Helsinki, Finland. | LinkedIn lists Yotpo as privately held, founded in 2011, headquartered in New York, with 501–1,000 employees and offices including Tel Aviv, London and Sydney. |
| Free plan | Yes | Yes |
| Headquarters | Helsinki, Finland | New York City, New York, United States |
| Integrations | Documented integrations include Slack, Zendesk, Helpshift, Freshdesk, Intercom, Help Scout, Usedesk, Salesforce, Discord, Microsoft Teams and Tableau. | Supported ecommerce platforms include Shopify, Shopify Plus, Adobe Commerce/Magento, BigCommerce, WooCommerce, Volusion, Salesforce Commerce Cloud and custom integrations. |
| Paid from | 19 | 15 |
| Rating on Capterra | 4.6 out of 5 from 13 reviews. | 4.5 out of 5 from 377 reviews |
| Rating on G2 | 4.6 out of 5 from 195 reviews. | 4.3 out of 5 from 265 reviews |
| Rating on GetApp | 4.6 out of 5 from 13 reviews. | 4.5 out of 5 from 377 reviews |
| Rating on Trustpilot | 3.8 out of 5 from 28 reviews. | 1.5 out of 5 from 232 reviews |
AppFollow suits customer support, product, ASO, and marketing teams that manage app feedback or monitor store performance. The listed audience also includes teams in gaming and finance.
Yotpo Reviews may suit online sellers who want to collect and display customer reviews, photos, and videos. Its platform support varies by feature, so users should check compatibility with their commerce setup.