
AppFollow
8.8#1 in review management softwareFrom $19 a monthFree planAndroidiOSWebAPI
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| Fact | AppFollow | Review Revolution |
|---|---|---|
| Documentation | The help center contains API, integrations, source-connection, review-analysis, onboarding and troubleshooting sections, and links to separate API reference documentation. | The maker provides a Reputation Academy with setup, feature, strategy, training, template, analytics, compliance and troubleshooting guides. |
| Free plan | Yes | No |
| Headquarters | Helsinki, Finland | Bali, Indonesia |
| Integrations | Documented integrations include Slack, Zendesk, Helpshift, Freshdesk, Intercom, Help Scout, Usedesk, Salesforce, Discord, Microsoft Teams and Tableau. | Google Business Profile is live; the site lists TripAdvisor as rolling out and Facebook, Trustpilot, Airbnb, and Agoda as coming soon or on the roadmap. |
| Product | AppFollow is a reputation management platform that collects app feedback and helps businesses analyze and act on it. | Review Revolution describes itself as an AI-powered reputation growth platform for service-based and customer-focused businesses. |
| Rating on Trustpilot | 3.8 out of 5 from 28 reviews. | 3.7 out of 5 from 1 review |
AppFollow suits customer support, product, ASO, and marketing teams that manage app feedback or monitor store performance. The listed audience also includes teams in gaming and finance.
It suits service businesses that want to collect customer ratings, manage Google review replies, and track reputation trends. The named audiences include hotels, restaurants, clinics, salons, gyms, retail stores, and professional services.