AppFollow
8.8#1 in review management softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitAppFollow vs RepuGen
What both publish
| Fact | AppFollow | RepuGen |
|---|---|---|
| Free plan | Yes | Yes |
| Integrations | Documented integrations include Slack, Zendesk, Helpshift, Freshdesk, Intercom, Help Scout, Usedesk, Salesforce, Discord, Microsoft Teams and Tableau. | RepuGen says it integrates with 100+ EHR/EMR and practice management systems, including Epic, Dentrix, eClinicalWorks, and athenahealth. |
| Product | AppFollow is a reputation management platform that collects app feedback and helps businesses analyze and act on it. | RepuGen is healthcare reputation management software for collecting patient feedback, monitoring and responding to online reviews, and improving a practice’s online reputation. |
| Review management | The platform centralizes app reviews and uses AI for personalized replies in any language while maintaining a brand’s tone. | Its reputation tools include review monitoring, a dashboard, review summaries, and ReplyWize for review replies. |
| Security practices | The Trust Center describes least-privilege access, encryption and anonymization rules, firewalls, centralized logging, and regular penetration tests. | Its security policy describes SSL encryption, code reviews, a hardware firewall, daily backups, and annual PCI-DSS attestation for credit card handling. |
AppFollow plans
- FreeFree
- ASO$19 a month
- Essential$179 a month
- Team$599 a month
- EnterprisePriced on request
RepuGen plans
- Review Pulse—
- Online Reputation Management Plan—
- Marketing Visibility—
- Patient Satisfaction—
- Essentials—
- RepuGenie—
Pick AppFollow if…
AppFollow suits customer support, product, ASO, and marketing teams that manage app feedback or monitor store performance. The listed audience also includes teams in gaming and finance.
Pick RepuGen if…
RepuGen suits healthcare practices seeking to collect patient feedback and monitor reviews across multiple sites. Its email and SMS requests, response assistance, and review widgets may also suit teams managing patient-facing reputation.