AppFollow
8.8#1 in review management softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitAppFollow vs LocalZen
What both publish
| Fact | AppFollow | LocalZen |
|---|---|---|
| Free plan | Yes | Yes |
| Integrations | Documented integrations include Slack, Zendesk, Helpshift, Freshdesk, Intercom, Help Scout, Usedesk, Salesforce, Discord, Microsoft Teams and Tableau. | The site lists Google Maps, Microsoft Bing, Apple Maps, websites, and mobile apps; Facebook is marked “soon.” |
| Product | AppFollow is a reputation management platform that collects app feedback and helps businesses analyze and act on it. | LocalZen helps multi-location businesses manage listings, visibility, and customer reviews across online platforms. |
| Review management | The platform centralizes app reviews and uses AI for personalized replies in any language while maintaining a brand’s tone. | The platform supports review categorization and sentiment analysis, plus bulk responses, templates, AI-suggested content, and automated replies. |
AppFollow plans
- FreeFree
- ASO$19 a month
- Essential$179 a month
- Team$599 a month
- EnterprisePriced on request
LocalZen plans
- FreeFree
- BasicPriced on request
- ProPriced on request
- StandardPriced on request
Pick AppFollow if…
AppFollow suits customer support, product, ASO, and marketing teams that manage app feedback or monitor store performance. The listed audience also includes teams in gaming and finance.
Pick LocalZen if…
LocalZen suits multi-location brands that need to manage listings and customer feedback across locations. Its features address retailers ranging from single stores to nationwide chains.