
Apache Hop
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| Fact | Apache Hop | Bruin for Customer Success |
|---|---|---|
| Deployment | The download page provides Docker images for Hop and Hop Web and a Helm chart for Kubernetes; Hop Web is described as work in progress and provided as-is. | Bruin says it can run in Bruin Cloud, a customer's own VPC, or on-premises. |
| Integrations | Listed integrations include PostgreSQL, MySQL, Oracle, SQL Server, Snowflake, BigQuery, Redshift, Databricks, MongoDB, Neo4j, Kafka, Cassandra, Salesforce, SAP, Parquet, Avro, S3, Azure Blob, Google Cloud Storage, REST and SFTP. | Customer-success integrations named by Bruin include Zendesk, Intercom, Freshdesk, Salesforce, HubSpot, Stripe, Chargebee, Mixpanel, Amplitude and Pendo, with thousands more through APIs. |
| Licence | Apache Hop is released under the Apache License 2.0. | The public Bruin repository identifies its licence as Apache-2.0. |
| Purpose | Apache Hop is an open source platform for data integration and orchestration, with visual pipelines and workflows. | Bruin for Customer Success helps teams use customer data to retain and grow accounts. |
| Security | The security page advises upgrading to a version containing a vulnerability fix because binary patches are not produced for individual vulnerabilities. | The company says it is ISO/IEC 27001:2022 certified and SOC 2 Type 2 attested, and lists AES-256 encryption at rest and in transit, SAML 2.0 and OAuth SSO, audit logs, IP whitelisting, and VPC peering support. |
Hop suits data teams that want visual pipeline design and workflow orchestration across varied databases and execution environments. It is appropriate for users able to manage Java 21 for version 2.19.0 and carefully restrict destructive operations.
It suits customer success executives and managers, renewals and retention teams, support leaders, CS operations, and onboarding teams who need account signals from multiple data sources. Deployment options include Bruin Cloud, a customer’s own VPC, or on-premises.