
AnswerForce
6.2#24 in virtual receptionist servicesAndroidiOSWeb
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| Fact | AnswerForce | MAP Communications |
|---|---|---|
| Headquarters | Portland, Oregon, United States | Chesapeake, Virginia, USA |
| Integrations | Listed integrations include ServiceTitan, Housecall Pro, Jobber, HubSpot, Salesforce, QuickBooks, and Zapier. | The website names Calendly, Google Calendar, Clio, Rocket Matter, HubSpot, Salesforce and Zapier integrations, plus healthcare connections including Athenahealth, TigerConnect, Epic and Mobile Heartbeat. |
| Languages | The company offers English and Spanish answering. | Receptionists provide support in English and Spanish. |
| Mobile app | The app supports reviewing call interactions and recordings, managing messages and appointments, and calling or texting customers through a business line. | MAP says its answering-service app is available for iPhone and Android and shows messages, orders and appointments. |
| Security | The privacy policy says AnswerForce uses encryption and authentication tools, and encrypts payment information transmitted via SSL; it also says it cannot guarantee all information’s security or confidentiality. | Map states that it is HIPAA compliant, HITRUST certified, SOC 2 certified, and PCI-DSS compliant. |
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You want what its maker publishes above — check its page for the details.