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AnswerForce vs MAP Communications

What both publish

FactAnswerForceMAP Communications
HeadquartersPortland, Oregon, United StatesChesapeake, Virginia, USA
IntegrationsListed integrations include ServiceTitan, Housecall Pro, Jobber, HubSpot, Salesforce, QuickBooks, and Zapier.The website names Calendly, Google Calendar, Clio, Rocket Matter, HubSpot, Salesforce and Zapier integrations, plus healthcare connections including Athenahealth, TigerConnect, Epic and Mobile Heartbeat.
LanguagesThe company offers English and Spanish answering.Receptionists provide support in English and Spanish.
Mobile appThe app supports reviewing call interactions and recordings, managing messages and appointments, and calling or texting customers through a business line.MAP says its answering-service app is available for iPhone and Android and shows messages, orders and appointments.
SecurityThe privacy policy says AnswerForce uses encryption and authentication tools, and encrypts payment information transmitted via SSL; it also says it cannot guarantee all information’s security or confidentiality.Map states that it is HIPAA compliant, HITRUST certified, SOC 2 certified, and PCI-DSS compliant.

AnswerForce plans

No prices published.

MAP Communications plans

  • Pay As You Go$49 a month
  • Business$179 a month
  • Enterprise$339 a month
  • Premium$649 a month

Pick AnswerForce if…

You want what its maker publishes above — check its page for the details.

Pick MAP Communications if…

You want what its maker publishes above — check its page for the details.

Charts they share