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Annex Cloud Loyalty Experience Platform vs Smile.io

Smile.io

6.8#7 in customer loyalty softwareFrom $15 a month
Free planWebAPI
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What both publish

FactAnnex Cloud Loyalty Experience PlatformSmile.io
FoundedLinkedIn lists Annex Cloud as founded in 2010.2012
IntegrationsAnnex Cloud lists more than 125 pre-built connectors across commerce, CRM, ERP, POS, marketing automation and customer-data systems.The integrations directory lists tools including Klaviyo, Gorgias, Judge.me, Recharge, Tapcart, and Shopify POS.
ReferralsRefer-a-friend capabilities include two-sided rewards, fraud controls and referral attribution.Smile creates unique referral links and supports rewards for both the advocate and the referred customer.
RewardsThe incentive engine supports points, tiers, promotions, receipt-verified purchases and reward options such as merchandise and experiences.Points can be redeemed for percentage or fixed discounts, free shipping, free or exclusive products, and custom rewards.
SecurityThe security page describes AES-256 encryption at rest, TLS protection for internet traffic, role-based access, and SAML single sign-on support.Smile’s site states that it is SOC 2 Type II compliant.

Annex Cloud Loyalty Experience Platform plans

  • Annex Cloud Loyalty Experience Platform$15,000 a year
  • Loyalty Experience PlatformPriced on request

Smile.io plans

  • FreeFree
  • Essential$15 a month
  • Standard$79 a month
  • Growth$199 a month
  • Plus$999 a month
  • EnterprisePriced on request

Pick Annex Cloud Loyalty Experience Platform if…

It suits enterprises managing complex loyalty programs across multiple brands or regions. Teams needing referral tools, lifecycle automation, API access, or multiple program types may find its feature set relevant.

Pick Smile.io if…

You want what its maker publishes above — check its page for the details.

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