AmplifAI Quality Assurance
5.8#23 in customer service qa softwareWebAPISelf-hosted
VisitAmplifAI Quality Assurance vs Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales
7.6#1 in supply chain management softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | AmplifAI Quality Assurance | Microsoft Dynamics 365 Sales |
|---|---|---|
| Founded | 2018 | 1975 |
| Headquarters | Plano, Texas, United States | Redmond, Washington, USA |
| Integrations | AmplifAI describes a catalogue of more than 150 cloud, on-premise, and homegrown data sources, including Five9, Genesys, NICE CXone, Salesforce, Zendesk, and Calabrio. | Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator. |
| Product | AmplifAI Auto QA transcribes and scores 100% of interactions across voice, chat, email, and AI agents, and connects quality management, conversation intelligence, and compliance monitoring. | Dynamics 365 Sales is a CRM solution that helps sales teams close deals and improve team productivity. |
| Security | AmplifAI says data is encrypted with 256-bit AES in transit and at rest, and customer environments are logically separated. | Sales data is stored in Dataverse and, for certain features, Azure resources; Microsoft says the data can be protected with Customer Lockbox and encrypted with customer-managed keys, with conversation intelligence exceptions. |
AmplifAI Quality Assurance plans
No prices published.
Microsoft Dynamics 365 Sales plans
- Dynamics 365 Human Resources Self Service$4 a month
- Dynamics 365 Sales free trialPriced on request
- Dynamics 365 Sales free trial—
- Dynamics 365 Human Resources$135 a month
- Microsoft Relationship SalesPriced on request
- Dynamics 365 Sales Professional$65
Pick AmplifAI Quality Assurance if…
The product is intended for QA analysts, team leaders, BPO partners, and quality leaders evaluating customer interactions. It may suit organizations that need quality workflows across human and AI-agent conversations.
Pick Microsoft Dynamics 365 Sales if…
You want what its maker publishes above — check its page for the details.