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American Express Token Service vs Basis Theory

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Basis Theory

6.4#5 in payment tokenization softwareFrom $995 a month
AndroidiOSWebAPI
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What both publish

FactAmerican Express Token ServiceBasis Theory
IntegrationsThe issuer overview lists Apple Pay, Google Pay, Samsung Pay, Card-on-File Tokenization, and Click to Pay as supported by its lifecycle management application.The maker says its API connects with any existing payment service provider and displays Stripe, Adyen, Worldpay, Chase, Braintree, Nuvei, Amazon Pay, and ACI as examples.
SecurityPayment tokens are unique surrogate values that can be restricted by retailer, number of uses, lifetime, and other variables, and follow EMVCo Payment Tokenization specifications.Basis Theory states that it is PCI Level 1 compliant, SOC 2 Type II certified, ISO 27001 certified, and HIPAA compliant.
SupportThe FAQ provides production support phone numbers and dedicated email contacts for network participants, merchants, processors, API production issues, and token requestor ID requests.Implementation, bug, and issue support is available by email, with private Slack or Microsoft Teams channels offered through Sales.

American Express Token Service plans

  • American Express Token ServicePriced on request

Basis Theory plans

  • Standard platform$995 a month
  • EnterprisePriced on request

Pick American Express Token Service if…

It suits issuers, merchants, acquirers, and service providers looking to support tokenized online or mobile payments. Availability and enablement depend on an American Express relationship.

Pick Basis Theory if…

Basis Theory suits payment businesses that need to tokenize card data and control access to sensitive information. Listed use cases include e-commerce, fintech, digital health, gaming and subscription platforms.

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