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Ambassador vs Mention Me

Ambassador logo

Ambassador

6.3#6 in customer-to-customer (c2c) community marketing softwareFrom $100 a month
WebAPI
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Mention Me logo

Mention Me

7.6#1 in customer-to-customer (c2c) community marketing softwareFree plan
Free planAndroidiOSWebAPI
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What both publish

FactAmbassadorMention Me
AvailabilityThe site provides a login and public API documentation; the opened pages do not state downloadable desktop or mobile applications.Mention Me says it has historically maintained 99.99% platform uptime and publishes a live status page.
HeadquartersThe current site footer identifies Seattle, Washington, and the pricing page lists Ambassador Software at 2212 Queen Anne Ave North, Suite 767, Seattle, WA 98109.London, United Kingdom
IntegrationsThe integrations page lists Salesforce, HubSpot, Okta, Microsoft Entra ID, Google Workspace, Shopify, Stripe, Tango, Sendoso, WooCommerce, Blackhawk, Twilio, and Zapier.Native or direct integrations include Klaviyo, Emarsys, Braze, Bloomreach, Salesforce Marketing Cloud, Attentive, Meta, Google Ads, TikTok, Dotdigital, Ometria, mParticle, Feefo and Trustpilot.
ProductAmbassador describes itself as a Customer Lifecycle Operating System that runs advocacy, referral, affiliate, influencer, and loyalty programs across nine engines under GROW, KEEP, and PROVE.Mention Me describes its platform as an AI-powered customer advocacy and referral marketing platform for brands.
SecurityThe integrations page states that Ambassador maintains SOC 2 Type II, GDPR, and CCPA compliance and adheres to the US Data Privacy Framework.Mention Me states it is ISO 27001 certified and GDPR and PECR compliant, and that it encrypts data in transit and at rest.

Ambassador plans

  • Professional$125 a month
  • Enterprise$1,250 a month
  • Professional (Incentive Storefront Engine)$100 a month
  • Predictive/Recommendation Engine$100 a month
  • Professional (Communication Cloud)$100 a month
  • Professional (Customer Value Engine)$125 a month

Mention Me plans

  • EssentialsPriced on request
  • AdvancedPriced on request
  • UltimatePriced on request
  • StarterFree
  • Custom platform pricingPriced on request
  • EssentialPriced on request

Pick Ambassador if…

Ambassador suits enterprise and upper mid-market revenue teams coordinating customer advocacy, referral, affiliate, influencer, or loyalty programs. It is not for teams seeking a service that sources creators or affiliates.

Pick Mention Me if…

Mention Me is aimed at premium ecommerce brands with satisfied customers, a mature marketing technology stack, and high monthly order volumes. It suits teams seeking referral tracking, segmentation, and advocacy reporting.

Charts they share