AllAnswered
6.2#31 in knowledge management softwareFrom $3 a monthWebAPI
VisitAllAnswered vs ProProfs Knowledge Base
ProProfs Knowledge Base
9.0#2 in knowledge base softwareFrom $0.99 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | AllAnswered | ProProfs Knowledge Base |
|---|---|---|
| Infrastructure | AllAnswered says it hosts servers, databases, and storage on AWS and uses network firewalls with Amazon VPC. | ProProfs says its data centers are in Dallas and Northern Virginia, servers are hosted with AWS and IBM, and daily local and remote backups are included in all plans. |
| Integrations | The integrations page lists Slack, Microsoft Teams, GitHub, Jira, and Bitbucket among its integrations. | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. |
| Support | The TEAM plan includes priority support, while the EDU/NON-PROFIT plan includes basic support. | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. |
AllAnswered plans
- AI Add-on Package$3 a month
- EDU/NON-PROFIT$3 a month
- TEAM$5 a month
- ENTERPRISEPriced on request
ProProfs Knowledge Base plans
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
Pick AllAnswered if…
You want what its maker publishes above — check its page for the details.
Pick ProProfs Knowledge Base if…
It suits teams that need to publish and maintain public or private help content, manuals, or documentation. The free plan may fit a small knowledge base, while paid plans list minimum user and page limits.