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AiSensy vs Intercom

AiSensy

8.8#3 in chatbot buildersFree plan
Free planAndroidiOSWebAPI
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Intercom

8.5#9 in chatbot buildersFrom $19 a month
AndroidiOSWeb
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What both publish

FactAiSensyIntercom
Free planYesNo
HeadquartersLinkedIn lists the headquarters as Gurgaon, Delhi NCR, India.San Francisco, California, United States
Human handoffAgents can take over chatbot conversations, with notifications for bot-to-human transfers.Fin hands conversations to agents with the full conversation and customer history attached.
Paid from4529

AiSensy plans

  • Free ForeverFree
  • Basic$45 a month
  • AI Agent Builder add-on$50 a month
  • WhatsApp AI Agent Builder$50 a month
  • Drag & Drop WhatsApp Chatbot Builder (annual billing)$72
  • Basic Chatbot add-on$80 a month

Intercom plans

  • Essential$19 a month
  • Advanced$85 a month
  • Expert$132 a month
  • Fin AI Agent$0.99, paid once
  • Fin AI Agent with existing helpdesk$0.99, paid once
  • Fin Voice$1.99, paid once

Pick AiSensy if…

It suits businesses using WhatsApp for customer acquisition, broadcasts, and customer support. It may also suit teams that need chatbot-to-human handoff or lead capture through WhatsApp chats.

Pick Intercom if…

Intercom suits businesses supporting customers through websites, apps, or product experiences, especially teams that want AI answers alongside agent chat. Advanced and Expert include free Lite seats, while Expert lists SSO, identity management, and HIPAA support.

Charts they share