AiSensy
8.8#3 in chatbot buildersFree planFree planAndroidiOSWebAPI
VisitAiSensy vs Desku AI Chatbot Builder
Desku AI Chatbot Builder
8.5#11 in chatbot buildersFrom $39 a monthFree planAndroidiOSWebAPI
VisitWhat both publish
| Fact | AiSensy | Desku AI Chatbot Builder |
|---|---|---|
| Company legal name | AiSensy's terms identify the contracting company as AiSensy Communications Private Limited. | The terms identify the contracting company using an unresolved placeholder for its legal entity name, so the legal name could not be verified from that page. |
| Documentation | The help center organizes articles into onboarding, WhatsApp API, billing, integrations, templates and broadcasting, verification and platform features. | The help center organizes guides for setup, notifications, features, ticket automation, Eva AI, integrations, custom apps and JavaScript SDK/public API. |
| Free plan | Yes | Yes |
| Google Play listing | The Google Play listing shows 10K+ downloads and describes broadcasting, no-code chatbots, multi-agent live chat and analytics; it does not show a rating count in the opened listing. | Google Play lists Desku Helpdesk with 500+ downloads; the opened listing showed no rating or rating count. |
| Headquarters | LinkedIn lists the headquarters as Gurgaon, Delhi NCR, India. | Wilmington, Delaware, United States |
| Human handoff | Agents can take over chatbot conversations, with notifications for bot-to-human transfers. | The chatbot can escalate conversations to human agents and transfer them to live chat. |
| Integrations | The integration directory advertises more than 2,000 connections and names Shopify, WooCommerce, Razorpay, Zapier, Pabbly, WebEngage and LeadSquared among examples. | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. |
| Paid from | 45 | 39 |
| Product | AiSensy describes itself as an AI-powered WhatsApp marketing and engagement platform powered by official WhatsApp APIs. | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. |
| Rating on Apple App Store | 4.0 out of 5 from 105 ratings. | The listing says the app has not received enough ratings or reviews to display a rating overview. |
| Rating on Capterra | 4.4 out of 5 from 5 reviews. | 4.7 out of 5 from 36 reviews. |
| Rating on G2 | 4.4 out of 5 from 131 reviews. | 4.8 out of 5 from 31 reviews. |
AiSensy plans
- Free ForeverFree
- Basic$45 a month
- AI Agent Builder add-on$50 a month
- WhatsApp AI Agent Builder$50 a month
- Drag & Drop WhatsApp Chatbot Builder (annual billing)$72
- Basic Chatbot add-on$80 a month
Desku AI Chatbot Builder plans
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
Pick AiSensy if…
It suits businesses using WhatsApp for customer acquisition, broadcasts, and customer support. It may also suit teams that need chatbot-to-human handoff or lead capture through WhatsApp chats.
Pick Desku AI Chatbot Builder if…
It suits teams that need to automate customer replies while retaining the option to assign conversations to human agents. The multichannel inbox and mobile app may fit teams working across social comments and other conversations.