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AiSensy vs Amazon Lex

AiSensy

8.8#3 in chatbot buildersFree plan
Free planAndroidiOSWebAPI
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Amazon Lex logo

Amazon Lex

8.6#5 in chatbot builders$0.50 one-time
Free planAndroidiOSWebAPI
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What both publish

FactAiSensyAmazon Lex
Free planYesNo
Human handoffAgents can take over chatbot conversations, with notifications for bot-to-human transfers.Yes

AiSensy plans

  • Free ForeverFree
  • Basic$45 a month
  • AI Agent Builder add-on$50 a month
  • WhatsApp AI Agent Builder$50 a month
  • Drag & Drop WhatsApp Chatbot Builder (annual billing)$72
  • Basic Chatbot add-on$80 a month

Amazon Lex plans

  • Text requestsFree
  • Speech requestsFree
  • AWS Free TierFree
  • Speech requestFree
  • Text requestFree
  • Automated chatbot designer$0.50, paid once

Pick AiSensy if…

It suits businesses using WhatsApp for customer acquisition, broadcasts, and customer support. It may also suit teams that need chatbot-to-human handoff or lead capture through WhatsApp chats.

Pick Amazon Lex if…

Lex suits builders creating voice or chat assistants for self-service, information, transactions, enterprise productivity, or device control. It may also fit teams that want to connect bots with AWS services or contact-center channels.

Charts they share