AiSensy
8.8#3 in chatbot buildersFree planFree planAndroidiOSWebAPI
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| Fact | AiSensy | Amazon Lex |
|---|---|---|
| Free plan | Yes | No |
| Human handoff | Agents can take over chatbot conversations, with notifications for bot-to-human transfers. | Yes |
It suits businesses using WhatsApp for customer acquisition, broadcasts, and customer support. It may also suit teams that need chatbot-to-human handoff or lead capture through WhatsApp chats.
Lex suits builders creating voice or chat assistants for self-service, information, transactions, enterprise productivity, or device control. It may also fit teams that want to connect bots with AWS services or contact-center channels.