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Aha! Knowledge vs Zendesk Guide

What both publish

FactAha! KnowledgeZendesk Guide
Content analyticsYesYes
Custom domainYesYes
Free planNoNo
HeadquartersDistributed team (U.S. + international)San Francisco, California, United States
Publishing audiencebothboth

Aha! Knowledge plans

  • Essentials$23 a month
  • Advanced$74 a month

Zendesk Guide plans

  • Support Team$19 a month
  • Copilot add-on$50 a month
  • Workforce Engagement Bundle add-on$50 a month
  • Suite Team$55 a month
  • Contact Center add-on$83 a month
  • Suite Professional$115 a month

Pick Aha! Knowledge if…

You want what its maker publishes above — check its page for the details.

Pick Zendesk Guide if…

It suits organizations publishing support or knowledge content for both internal and external readers. Teams needing custom domains, SSO, revision history, and analytics may find its listed capabilities relevant.

Charts they share