AgileCase
7.5#15 in case management softwareFrom $25 a monthAndroidiOSWebAPI
VisitAgileCase vs Tracker
What both publish
| Fact | AgileCase | Tracker |
|---|---|---|
| Audit trail | Yes | Yes |
| Deployment | cloud | cloud |
| Product | AgileCase is case management software that grows with a business. | Riverside provides tools for recording remote podcasts and video interviews. |
| Reporting dashboards | Yes | Yes |
| Security | AgileCase states that it uses 256-bit SSL encrypted channels, encrypts user accounts, restricts support-staff access to private data, tokenizes uploaded document names and maintains full backups. | The site describes office-based permissions, audit trails, and data handling for sensitive criminal justice information. |
| Support | AgileCase offers documentation, a support portal, enhanced support and free onboarding; its pricing page states a 12-hour turnaround on support responses. | Riverside says the same people who develop Tracker support it and answer the phone. |
| Workflow automation | Yes | Yes |
AgileCase plans
- Professional$25 a month
- Business$35 a month
- EnterprisePriced on request
Tracker plans
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
Pick AgileCase if…
You want what its maker publishes above — check its page for the details.
Pick Tracker if…
You want what its maker publishes above — check its page for the details.