Agentforce IT Service vs Znuny

Agentforce IT Service plans

• AI Agent for Employees$15 a month
• IT Service Desk - Enterprise Edition$75 a month
• IT Service Desk - Unlimited Edition$150 a month
• Add-On: Agentforce for Service$125 a month
• CMDB Enterprise$1,000 a month
• Hardware Asset Management$200 a month

Znuny plans

• Free open-source ZnunyFree
• ZnunyFree
• Silver Hosting$799 a month
• Gold Hosting$1,419 a month
• Platinum Hosting$3,169 a month
• Silver Support$4,499 a year

Pick Agentforce IT Service if…

You want what its maker publishes above — check its page for the details.

Pick Znuny if…

Znuny suits help desks and service operations that need ticket handling, automation, self-service, and configurable workflows. It may suit organisations wanting to run the platform on their own server or use Znuny hosting.