Agentforce IT Service vs Jira

Agentforce IT Service plans

• AI Agent for Employees$15 a month
• IT Service Desk - Enterprise Edition$75 a month
• IT Service Desk - Unlimited Edition$150 a month
• Add-On: Agentforce for Service$125 a month
• CMDB Enterprise$1,000 a month
• Hardware Asset Management$200 a month

Jira plans

• FreeFree
• Data Center—
• EnterprisePriced on request
• Premium—
• Standard—

Pick Agentforce IT Service if…

You want what its maker publishes above — check its page for the details.

Pick Jira if…

Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling