AfterShip Tracking
8.0#2 in order tracking softwareFrom $29 a monthFree planAndroidiOSWebAPI
Visit| Fact | AfterShip Tracking | TrackingMore |
|---|---|---|
| Analytics | Reporting covers shipment volume, processing and transit times, exceptions, on-time rates, tracking-page visits, click-through rates, and reviews. | The feature catalog lists carrier-performance, route, exception and transit-time analytics. |
| Carrier coverage | The tracking product advertises access to data from more than 2,000 global carriers and up to 50 new carriers monthly. | The feature page states support for 1,674 carriers worldwide. |
| Company size | LinkedIn lists AfterShip as privately held, founded in 2012, headquartered in Toronto, with 201–500 employees. | LinkedIn lists company size as 51–200 employees. |
| Estimated delivery dates | The product provides carrier-based delivery estimates on all listed plans and AI-modeled estimates on Premium and Enterprise. | The Shopify integration includes estimated delivery dates on tracking pages and notifications. |
| Integrations | Official integration listings include Shopify, Salesforce Commerce Cloud, Magento 2, BigCommerce, Amazon Seller Central, Klaviyo, Attentive, Gorgias, Yotpo, and ShipBob. | Official app listings include Shopify, CSV import, WooCommerce, a tracking widget, API and Webhook connections. |
| Notifications | The service supports automated customer communications when shipment statuses or estimated delivery dates change, including email and SMS. | Basic includes customizable email and SMS notifications, and the pricing page lists package-status triggers and branded email templates among its features. |
| Praise: usability and coverage | G2 reviewers repeatedly praise easy navigation, straightforward Shopify setup, branded pages, reduced manual work, and broad carrier coverage. | G2 reviewers repeatedly praise easy setup, clear documentation, multi-carrier coverage, bulk imports and Shopify integration. |
| Rating on G2 | 4.7 out of 5 from 311 reviews. | 4.8 out of 5 from 75 reviews. |
| Rating on Trustpilot | 2.0 out of 5 from 680 reviews. | 4.7 out of 5 from 337 reviews. |
| SDKs | The developer portal lists Java, Node.js, .NET, Python, Ruby, PHP, and Golang SDKs for Tracking API use. | TrackingMore's verified GitHub organization publishes SDK repositories for Go, PHP, Java, Python, Node.js, Ruby and .NET. |
| Security | AfterShip states GDPR compliance, SOC 2 Type II audited controls, CIS Benchmarks alignment, and ISO 27001 certification. | The homepage says TrackingMore implements SOC 2-aligned controls and complies with GDPR to protect data and privacy. |
| Support | GetApp reports 4.9 out of 5 for customer support and recurring praise for prompt, knowledgeable help through chat, calls, and screen sharing. | The pricing page lists a self-service help center, 24/7 live chat and email support, and a dedicated account manager for Enterprise. |
AfterShip Tracking suits stores that want shipment visibility across many carriers, delivery reporting, and customer updates. Essentials is positioned for new stores below $1M GMV, Premium for growing brands with $1M–$10M GMV, and Enterprise for businesses above $10M GMV.
TrackingMore suits ecommerce merchants seeking shipment visibility across stores and carriers, as well as developers integrating tracking through an API. Its notification and analytics features may be useful to teams managing post-purchase updates and delivery performance.