AfterShip Tracking
8.0#2 in order tracking softwareFrom $29 a monthFree planAndroidiOSWebAPI
Visit| Fact | AfterShip Tracking | Loop Order Tracking |
|---|---|---|
| Founded | 2012 | A Loop company blog states that Loop was founded in 2017. |
| Integrations | Official integration listings include Shopify, Salesforce Commerce Cloud, Magento 2, BigCommerce, Amazon Seller Central, Klaviyo, Attentive, Gorgias, Yotpo, and ShipBob. | Loop lists integrations for Klaviyo and Gorgias, alongside 120+ integrations and APIs for connecting with other tools. |
| Notifications | The service supports automated customer communications when shipment statuses or estimated delivery dates change, including email and SMS. | Shipping notifications can be sent through the merchant’s preferred email and SMS provider, and tracking pages can be fully branded. |
| Security | AfterShip states GDPR compliance, SOC 2 Type II audited controls, CIS Benchmarks alignment, and ISO 27001 certification. | Loop says it is SOC 2 certified, follows regulations including GDPR and CCPA, and encrypts stored data at rest with AES-256. |
| Support | GetApp reports 4.9 out of 5 for customer support and recurring praise for prompt, knowledgeable help through chat, calls, and screen sharing. | The pricing page lists a Help Center knowledge base, dedicated onboarding, a dedicated support team, performance review meetings, and a Merchant Success Manager among support offerings. |
AfterShip Tracking suits stores that want shipment visibility across many carriers, delivery reporting, and customer updates. Essentials is positioned for new stores below $1M GMV, Premium for growing brands with $1M–$10M GMV, and Enterprise for businesses above $10M GMV.
Loop Order Tracking is aimed at Shopify brands where delivery questions affect support volume, customer trust, or retention. It may suit merchants who want branded tracking pages, proactive shipment alerts, or delivery estimates at checkout.