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Afritalk vs Chatwoot

Afritalk logo

Afritalk

7.7#24 in live chat softwareFrom $20 a month
Free planAndroidiOSWeb
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Chatwoot logo

Chatwoot

9.4#1 in help desk softwareFrom $19 a month
Free planAndroidiOSWebAPI
Visit

What both publish

FactAfritalkChatwoot
AI assistantThe optional website assistant can answer from FAQs, connect to OpenAI for smarter answers, and hand off to a human in the same widget.Captain is Chatwoot’s built-in AI agent for answering customer questions, suggesting replies, summarizing conversations, and using help-center content.
Chat channelswebsite+messagingomnichannel
Included agent seats32
Listed integrations315
Live agent chatYesYes
Paid from2019
ProductAfritalk provides a website chat widget and shared team inbox for customer messaging.Chatwoot is an AI-powered, open-source customer support platform with an omnichannel support desk and knowledge base.
SupportAfritalk lists [email protected] as a support contact and says customers can also use its contact form.Community Edition support is provided through Discord and GitHub, while Premium Support adds priority email support and Enterprise includes phone support and developer office hours.
Visitor trackingYesYes
Website chatbotYesYes

Afritalk plans

  • Basic$20 a month
  • Professional$100 a month
  • Enterprise$150 a month
  • FreeFree
  • Basic (1 Month)$20 a month
  • Professional (3 Months)$100 a month

Chatwoot plans

  • HackerFree
  • Startups$19 a month
  • Business$39 a month
  • Enterprise$99 a month
  • Captain AI additional credits$20 a month
  • Community EditionFree

Pick Afritalk if…

You want what its maker publishes above — check its page for the details.

Pick Chatwoot if…

Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.

Charts they share