
Afritalk
7.7#24 in live chat softwareFrom $20 a monthFree planAndroidiOSWeb
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| Fact | Afritalk | Brevo Conversations |
|---|---|---|
| Chat channels | website+messaging | omnichannel |
| Included agent seats | 3 | 1 |
| Integrations | The installation guide says the widget works with WordPress, Shopify, Webflow, static HTML, and custom apps. | Official integration documentation lists WordPress, WooCommerce, Shopify and PrestaShop plugins, while Conversations channels include Facebook Messenger, Instagram Direct, WhatsApp and email. |
| Live agent chat | Yes | Yes |
| Security and privacy | The privacy policy says Afritalk uses technical and organizational measures to protect data and does not sell personal information. | Brevo says archived personal data is encrypted, stored separately, purged after retention periods and covered by GDPR breach notification commitments within 72 hours of detection. |
| Visitor tracking | Yes | Yes |
You want what its maker publishes above — check its page for the details.
Brevo Conversations suits teams that need website chatbot and live-agent chat, visitor tracking, or omnichannel chat. Its free plan is for a single user, while teams that need more seats can consider Pro, which supports up to 10 users.