
AeroAdmin
7.3#26 in remote support toolsFrom $69.90 a yearFree planLinuxmacOSWindows
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| Fact | AeroAdmin | Zoho Assist |
|---|---|---|
| Access mode | both | both |
| File transfer | Yes | File transfer is included in Remote Support Standard and Unattended Access Standard. |
| Founded | 2012 | 1996 |
| Free plan | Yes | Yes |
| Mobile apps | No | Zoho Assist offers a mobile app with separate Technician App and Customer App options. |
| Session recording | Yes | Session recording is available in the Enterprise and Unattended Access Professional plans. |
| Supported platforms | Windows; macOS and Linux via WINE | Supported platforms include Windows, Mac, Linux, Raspberry Pi, Android, iOS, and Chrome OS. |
AeroAdmin may suit people who need remote access to Windows computers or access to macOS and Linux systems through WINE. Its plans include limits for free use and expanded endpoint and session allowances on paid options.
Zoho Assist suits technicians and support teams that need attended, on-demand, or unattended access across desktop, mobile, and other listed platforms. Its cobrowse and camera assistance tools may suit support situations that benefit from visual guidance.