
ADP WorkForce Suite (formerly WorkForce Software)
6.4#16 in workforce management softwareAndroidiOSWebAPI
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| Fact | ADP WorkForce Suite (formerly WorkForce Software) | Aspect Workforce |
|---|---|---|
| Founded | 1999 | 1973 |
| Integrations | It offers open REST APIs and prebuilt connectors for SAP, Workday and Oracle, plus integration with other HCM, payroll and ERP systems. | WorkforceOS integrates with HR, payroll, and business intelligence systems, and Aspect says the platform also provides open APIs. |
| Purpose | ADP WorkForce Suite is an enterprise-grade global workforce management solution that models pay rules and union agreements. | Aspect Workforce is a workforce management solution for contact centers that supports scheduling, forecasting, and performance tracking. |
| Scheduling | Scheduling features include shift swaps, rotating shift patterns, skills and certification checks, and automatic outreach to qualified replacement workers for vacant shifts. | The product supports schedule management, shift swaps, availability checks, and automated approvals. |
It suits large, shift-based or frontline workforces, especially organizations managing union agreements, multiple-country labor rules, or regulated operations. It may also fit teams needing absence workflows and workforce forecasting alongside timekeeping and scheduling.
It is aimed at enterprise contact centers coordinating agents across multiple sites, regions, or countries. The mobile app is relevant to customers who activate the new Cloud Workforce.