Acumatica Field Service
7.2#45 in field service management softwareAndroidiOSWebAPI
VisitAcumatica Field Service vs Odyssee Field Service
Odyssee Field Service
8.4#3 in field service management softwareFrom €22 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Acumatica Field Service | Odyssee Field Service |
|---|---|---|
| Compliance | Acumatica says it meets or exceeds standards including SOC 1/2/3, GDPR, and FDA. | The plan comparison lists compliance standards including GDPR, ISO, and SOC. |
| Customer portal | Yes | Advanced and higher plans provide a web customer portal and service desk for communication and requests. |
| Founded | 2008 | 2008 |
| Headquarters | Bellevue, Washington, USA | Brussels, Belgium |
| Integrations | Acumatica says Field Service can be extended with open APIs, prebuilt connectors, and Marketplace applications for scheduling, mobile field work, project management, and billing. | Published integrations include Microsoft Business Central, SAP Business One, TESTO, VEKA, Zapier, AFAS, Exact Online, Odoo, Make and open APIs. |
| Purpose | The software connects scheduling, dispatch, service orders, technician activity, inventory, and billing for field service operations. | Wello Solutions is field service management software for companies providing installation, maintenance, and repair services. |
| Scheduling | A drag-and-drop calendar lets teams schedule appointments using priority, technician skills, availability, equipment, materials, and service requirements. | Features include drag-and-drop and provisional planning, recurring schedules, technician and work-order geolocation, routing, and travel time. |
| Security | Acumatica lists encryption in transit and at rest, role-based access controls, MFA, SSO, audit trails, backups, and AWS cloud hosting among its security measures. | The pricing page lists SSL encryption, hosting on Microsoft Azure, and regular security assessments with third-party security firms. |
| Support | Acumatica describes partner-provided evaluation, implementation, training, and ongoing support, as well as 24/7 direct support and online community resources. | Support channels listed include live chat, email, tickets, knowledge-base articles, phone support and customer-success assistance during trials. |
Acumatica Field Service plans
- Acumatica Field ServicePriced on request
Odyssee Field Service plans
- Essential€35 a month
- Expert€89 a month
- Start€22 a month
- Advanced€39 a month
- Professional€59 a month
- Enterprise AIPriced on request
Pick Acumatica Field Service if…
It suits organizations coordinating technicians, appointments, inventory, and billing for service work. Acumatica presents it for service-driven businesses and industries including construction, distribution, and manufacturing.
Pick Odyssee Field Service if…
It suits service businesses handling installation, maintenance, or repair work, including teams in HVAC, energy, equipment, or facilities services. Offline technician access may suit field teams working without a connection.