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Abby vs AnsweringService.com

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Abby

6.9#3 in virtual receptionist servicesFrom $165 a month
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What both publish

FactAbbyAnsweringService.com
CoveragePlans include 24/7 coverage, and customers can choose answering hours without a weekend upcharge.Its live answering service is available 24 hours a day, including weekends and holidays.
HeadquartersLas Vegas, Nevada, United StatesPhoenix, Arizona, United States
IntegrationsAbby lists 157 native integrations and says it will build an integration that is not listed during onboarding at no charge.The company lists Acuity Scheduling, Calendly, Clio, Flock, Freshdesk, Keap, ResDiary, Setmore, Square, and Zendesk, and says tool use requires MyAssistant.
ServiceAbby provides virtual receptionist answering through human receptionists, AI, or a mix of both.AnsweringService.com provides live business call answering with virtual receptionists and an online client portal.
SupportAbby says each plan includes white-glove onboarding and ongoing support.Plans include customer support as required, and trial users can contact the support team throughout the trial.

Abby plans

  • STARTER$165 a month
  • essential$329 a month
  • PROFESSIONAL$599 a month
  • Growth$1,380 a month
  • ENTERPRISEPriced on request

AnsweringService.com plans

  • SmartMessage$10 a month
  • MessageExpress$25 a month
  • MyAssistant$30 a month
  • Answer$30 a month

Pick Abby if…

Abby suits small offices, small businesses, growing teams, and high-volume businesses that need calls answered by people, AI, or both. It may also fit teams that need appointment booking, call routing, or call records in an app and portal.

Pick AnsweringService.com if…

You want what its maker publishes above — check its page for the details.

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