
Abby
6.9#3 in virtual receptionist servicesFrom $165 a monthAndroidiOSWeb
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| Fact | Abby | Answering Advantage |
|---|---|---|
| Founded | 2005 | The company says it was founded in 1997 as an all-medical answering service. |
| Headquarters | Las Vegas, Nevada, United States | The company lists its address as 3181 Poplar Ave, Suite 224, Memphis, Tennessee 38111. |
| Integrations | Abby lists 157 native integrations and says it will build an integration that is not listed during onboarding at no charge. | The company says it works with existing business platforms and names Salesforce and Calendly as examples. |
| Service | Abby provides virtual receptionist answering through human receptionists, AI, or a mix of both. | Answering Advantage provides 24/7 business call answering and customer support, including inbound and outbound support, automation, BPO, and AI-driven solutions. |
| Support | Abby says each plan includes white-glove onboarding and ongoing support. | The company serves customers nationwide and provides 24/7 medical call answering. |
Abby suits small offices, small businesses, growing teams, and high-volume businesses that need calls answered by people, AI, or both. It may also fit teams that need appointment booking, call routing, or call records in an app and portal.
It suits businesses needing live call coverage, routing, scheduling, multilingual support, or medical answering. Listed industries include legal, medical, real estate, finance, contractors, and small businesses.