
8seats
7.3#4 in secure team chat softwareFrom $2.99 a monthFree planAndroidiOSWebmacOS
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| Fact | 8seats | Teamwire |
|---|---|---|
| Guest access | Teams can connect with external guests and partners. | Yes |
| Headquarters | North Sydney, New South Wales, Australia | Munich, Germany |
| Integrations | The pages reviewed do not name third-party integrations. | Teamwire offers SDKs and APIs for connecting third-party systems, with examples including CRM, ERP, hospital information systems, project management, IT helpdesk, and chatbots. |
| Intended users | The maker describes 8seats as built for frontline and deskless workforces, including retail, hospitality, facilities management, transport, logistics, and construction teams. | The company describes its platform as serving mobile teams and mission communications, and highlights public safety, healthcare, government, and critical infrastructure use cases. |
| Messaging | It provides Rooms for team-wide broadcasts, Tables for focused group conversations, and Direct Messages for private one-to-one chats. | It supports one-to-one, group, and broadcast chats, file sharing, mentions, read receipts, and message reactions. |
| Product | 8seats is a work messaging platform designed as a WhatsApp alternative for frontline and deskless teams. | Teamwire is a secure business messenger and collaboration platform for companies and public authorities, including teams that coordinate routine work and critical operations. |
| Support | The Help Centre offers tutorials, FAQs, troubleshooting information, support requests, and bug reports. | The plans detail a German support portal and wiki, guaranteed ticket response times, and personal support by phone or video conference. |
8seats suits frontline and deskless teams that need messaging across locations, including retail, hospitality, transport, and construction businesses. It may also suit teams that need guest access or phone-number-based onboarding.
Teamwire may suit companies and public authorities with mobile teams or mission communications needs. Its alerting and coordination features are relevant to public safety, healthcare, government, and critical infrastructure use cases.