8seats
7.3#4 in secure team chat softwareFrom $2.99 a monthFree planAndroidiOSWebmacOS
Visit8seats vs Symphony
What both publish
| Fact | 8seats | Symphony |
|---|---|---|
| Access controls | Role-based permissions restrict who can view and manage team conversations, and administrators can remove access instantly. | Symphony supports SAML 2.0 single sign-on and says it uses least-privilege access controls with system access logging. |
| Guest access | Teams can connect with external guests and partners. | Yes |
| Integrations | The pages reviewed do not name third-party integrations. | Messaging connects with communication tools including WhatsApp, Microsoft Teams, SMS and Zoom, as well as market and productivity applications. |
| Messaging | It provides Rooms for team-wide broadcasts, Tables for focused group conversations, and Direct Messages for private one-to-one chats. | Symphony Messaging supports internal and external messaging, automations and connectivity for financial workflows. |
| Product | 8seats is a work messaging platform designed as a WhatsApp alternative for frontline and deskless teams. | Symphony describes itself as an AI-powered communication and technology company with messaging, voice, directory and analytics platforms. |
| Support | The Help Centre offers tutorials, FAQs, troubleshooting information, support requests, and bug reports. | Symphony directs users to its Help Center for help and how-to resources. |
8seats plans
- StarterFree
- Business$2.99 a month
Symphony plans
No prices published.
Pick 8seats if…
8seats suits frontline and deskless teams that need messaging across locations, including retail, hospitality, transport, and construction businesses. It may also suit teams that need guest access or phone-number-based onboarding.
Pick Symphony if…
Symphony Messaging is intended for financial markets and financial services professionals who need internal and external communication tied to financial workflows. It may suit organizations seeking mobile channel federation and compliance-oriented archiving exports.