17TRACK Business
8.1#1 in order tracking softwareFrom $9 a monthFree planAndroidiOSWebAPI
Visit17TRACK Business vs CWILL Post-Purchase
CWILL Post-Purchase
6.7#6 in order tracking software$11 usage-basedFree planWebAPI
VisitWhat both publish
| Fact | 17TRACK Business | CWILL Post-Purchase |
|---|---|---|
| API | 17TRACK exposes a tracking API that registers tracking numbers through an HTTP endpoint and accepts an authentication token. | CWILL provides developer APIs and webhooks as Professional plan features for Order Tracking. |
| Headquarters | The company page identifies a UK-based team established in October 2021 but does not state a headquarters location. | 201 Commonwealth Ct, Ste 220, Cary, NC, United States |
| Integrations | Documented integrations include Shopify, PayPal, Trustpilot and review applications such as Judge.me, Loox, Fera, Trustoo and Okendo. | The Professional order-tracking plan lists integrations with Klaviyo, PayPal, and Gorgias, plus developer APIs and webhooks. |
| Purpose | 17TRACK Business offers global order tracking intended to reduce support requests, improve shopper experience, and support product upsells. | CWILL Post-Purchase combines order tracking, returns and exchanges, and shipping protection to help brands improve the post-checkout experience. |
| Shipping protection | Green Shipping Protection lets customers protect orders against loss, damage, or delay. | Merchants can offer opt-in protection at checkout, and the site says claims can be resolved within 48 hours. |
17TRACK Business plans
- FreeFree
- Basic$9 a month
- Pro$29 a month
- Premium$89 a month
- CustomPriced on request
CWILL Post-Purchase plans
- Order Tracking Essential$11 a month
- Order Tracking Professional$59 a month
- Order Tracking Enterprise$479 a month
- Order Tracking Free—
Pick 17TRACK Business if…
It suits retailers that want customers to track domestic and international orders through their own site. Shopify users should account for the tracking-number requirement and quota deductions for synced orders with tracking information.
Pick CWILL Post-Purchase if…
CWILL Post-Purchase suits Shopify and direct-to-consumer brands seeking order tracking, returns, and optional shipping protection. Professional plan integrations and APIs may suit merchants connecting tracking to other tools.