Zuma Kelsey
Zuma Kelsey is an AI assistant platform for multifamily property management, covering leasing, rent collections, move-outs, and voice interactions.
What Zuma Kelsey is
Zuma Kelsey is an AI assistant platform for multifamily property management, covering leasing, rent collections, move-outs, and voice interactions. Kelsey responds to leasing leads and schedules tours through phone, ILS forms, email, and chat. Its Voice AI can answer calls, provide information, book tours, and transfer callers according to configured rules. For collections, it sends rent reminders, follows up on delinquencies, and records promise-to-pay dates. It accepts promise dates but not partial payments or payment plans beyond standard options such as Flex. Collections AI includes a Chrome extension for reviewing conversations and letting onsite teams take over. Listed integrations include Yardi, Entrata, RealPage, Knock, and a payment-provider integration for Collections AI. Zuma describes human AI oversight 24 hours a day, every day, and customizable workflows. Pricing is on request, with Leasing AI, Collections AI, and Full Platform plans and a 30-day trial.
Good
- Handles leasing leads across multiple channels
- Schedules property tours
- Voice AI can transfer callers
- Human oversight operates year-round
- Chrome extension supports onsite takeovers
Watch out
- No free plan is offered
- Pricing is available only on request
- Collections does not accept partial payments
Who it suits
It is designed for multifamily property management companies and property owners handling leasing and collections. Teams wanting configured voice workflows and human oversight may find its model suitable.
Verdict
Zuma Kelsey combines leasing communication, voice calls, collections follow-up, and integrations for multifamily operations. Confirm its collections limits and requested pricing before adopting it.
Plans and prices
From Zuma Kelsey's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Collections AI | — | Quantity-based; no numeric price shown · Per Unit, Per Month Subscription (30 day terms) based on quantity |
| Full Platform | Priced on request | No numeric price shown · Everything in Leasing and Collections AI; 30% + discount compared to buying them separately |
| Leasing AI | — | Quantity-based; no numeric price shown · Per Unit, Per Month Subscription (30 day terms) based on quantity |
The facts
Each one read from Zuma Kelsey's own pages, with the date it was checked.
Where it runs
- Browser extension
- Collections AI includes a Chrome extension for viewing conversations and allowing onsite teams to take over when needed.checked 8 Oct 2026
What it does
- Collections
- Kelsey sends rent reminders, follows up on delinquencies, and collects promise-to-pay dates.checked 8 Oct 2026
- Collections limit
- Kelsey accepts promise dates but does not accept partial payments or manage payment plans beyond standard plans such as Flex.checked 8 Oct 2026
- Human support
- Zuma says its human-in-the-loop team provides AI assistance and oversight 24 hours a day, 365 days a year.checked 8 Oct 2026
- Integrations
- The maker lists Yardi, Entrata, RealPage, and Knock integrations, and its pricing page also names payment-provider integration for Collections AI.checked 8 Oct 2026
- Intended users
- Zuma says it is designed for multifamily property management companies and property owners.checked 8 Oct 2026
- Leasing
- Kelsey responds to leads and schedules tours through phone, ILS forms, email, and chat.checked 8 Oct 2026
- Privacy data
- The privacy policy says collected information may include contact, account, commercial, voice recording, geolocation, and service-usage data.checked 8 Oct 2026
- Product
- Zuma is an AI-powered assistant platform for multifamily property management that supports leasing, rent collections, move-outs, and voice interactions.checked 8 Oct 2026
- Security and privacy
- The privacy policy says Zuma records communications through its services and states that it does not sell personal information or share it for targeted advertising.checked 8 Oct 2026
- Support and onboarding
- The FAQ describes onboarding as quick, with comprehensive support and customizable workflows.checked 8 Oct 2026
- Voice AI
- Voice AI can answer leasing calls, provide information, book tours, and transfer callers to team members according to configured rules.checked 8 Oct 2026
The company
- Founded
- 2021checked 28 Sep 2026
- Headquarters
- Santa Monica, Californiachecked 28 Sep 2026
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