Zoho BugTracker
Zoho BugTracker is a cloud-based collaborative tool for recording, tracking, and resolving bugs.
What Zoho BugTracker is
Zoho BugTracker is a cloud-based collaborative tool for recording, tracking, and resolving bugs. Teams can capture details such as severity and due date, assign bugs, add followers, and monitor progress through reports and milestones. Administrators can set rules for updates, email notifications, third-party calls, and SLA automation. Teams can customize statuses, fields, workflows, linked bugs, and automated email templates. Interactive forums and news feeds support team discussions. Timesheets record billable and non-billable hours, and Zoho Invoice integration automates invoice generation and expense reporting. Listed integrations include Zoho Desk, Zoho Analytics, Zoho People, Google Drive, Google Calendar, Jira import, GitHub, Bitbucket, Dropbox, Box, Zoho Flow, and Zendesk. It also provides a REST API with OAuth 2.0 authentication and a mobile app for handling bugs. The Free plan costs nothing and supports three users, two projects, and 5 GB storage; some major features are excluded. Paid plans include Standard at $3 a month and Premium at $7 a month, both billed annually.
Good
- Records severity, due dates, assignments, and followers.
- Automates updates, notifications, third-party calls, and SLA workflows.
- Timesheets track billable and non-billable hours.
- Provides a REST API with OAuth 2.0 authentication.
- Offers a 15-day paid-plan trial without a credit card.
Watch out
- Free plan is limited to three users and two projects.
- Free plan limits files to 10 MB.
- Some major features are excluded from the free plan.
- Paid plans are billed annually.
Who it suits
Zoho BugTracker suits teams that need shared bug records, configurable workflows, automation, and progress reporting. Its time tracking, invoicing integration, API, and listed mobile app may also fit teams that need those tools alongside bug tracking.
Verdict
Zoho BugTracker combines issue tracking with workflow customization, automation, discussion tools, and time logging. The free plan has clear user and project limits, while a 15-day trial of paid plans is available without a credit card.
Plans and prices
From Zoho BugTracker's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 3 users · 2 projects · 5 GB storage |
| Standard | $3 a month | 10 projects · 5 project templates · 100 GB storage · Billed annually |
| Premium | $7 a month | Unlimited projects · 20 project templates · 120 GB storage · Billed annually |
The facts
Each one read from Zoho BugTracker's own pages, with the date it was checked.
What it does
- API
- Zoho BugTracker provides a REST API with OAuth 2.0 authentication and scopes for accessing modules such as bugs, projects, and timesheets.checked 8 Oct 2026
- Automation
- Administrators can configure rules to trigger updates, email notifications, third-party calls, and SLA automation.checked 8 Oct 2026
- Bug tracking
- Users can record bugs with details such as severity and due date, assign them, add followers, and track progress with reports and milestones.checked 8 Oct 2026
- Collaboration
- The product includes interactive forums and news feeds for team discussions and sharing ideas.checked 8 Oct 2026
- Customization
- Teams can customize bug statuses, fields, workflows, linked bugs, and automated email templates.checked 8 Oct 2026
- Integrations
- Listed integrations include Zoho Desk, Zoho Analytics, Zoho People, Google Drive, Google Calendar, Jira import, GitHub, Bitbucket, Dropbox, Box, Zoho Flow, and Zendesk.checked 8 Oct 2026
- Purpose
- Zoho BugTracker is an online collaborative bug tracking tool for recording, tracking, and resolving bugs.checked 8 Oct 2026
- Regional disk encryption
- Zoho says full-disk encryption is enabled for BugTracker in its EU region and available in its India and Australia data centers.checked 8 Oct 2026
- Security
- Zoho says BugTracker uses AES-256 application-layer encryption at rest for attachments, documents, collected personal information, integration tokens, and up to ten custom fields in Bugs, Timesheets, and Projects.checked 8 Oct 2026
The company
- Founded
- 1996checked 28 Sep 2026
Money
- Free plan limits
- The free plan supports three users and two projects, and allows files up to 10 MB; some major features are excluded.checked 8 Oct 2026
- Time and billing
- Timesheets let team members log billable and non-billable hours, and the Zoho Invoice integration automates invoice generation and expense reporting.checked 8 Oct 2026
- Trial
- The pricing page offers a 15-day free trial of paid plans without requiring a credit card.checked 8 Oct 2026
Where it runs
- Mobile app
- Zoho lists a BugTracker mobile app for logging, tracking, and fixing bugs on the go.checked 8 Oct 2026
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