Zillow Rental Manager Tenant Screening

B tier on Rental Property Listing SoftwareScore 7.1· #9of 34

Android app: Yes
Free plan: Yes
Runs on: Android, iOS, Web

zillow.com

Summary

Zillow Rental Manager Tenant Screening lets landlords request renter credit, background, income, and eviction-history checks and review applications in one dashboard. Reports can include credit information, background checks, eviction history, and income documents. Experian provides the credit report, while CIC conducts background checks that include nationwide eviction, sex-offender, and criminal searches. Credit reports typically cover scores, open credit lines, employment and residence history, and past bankruptcies or collections. Renters may submit up to five documents for income verification, such as pay stubs, W-2 statements, bank statements, or offer letters. Landlords can enable applications on listings or invite prospects privately, including those who did not find the listing through Zillow. Applications are available through participating listings on Zillow, Trulia, and HotPads. Landlords pay nothing for screening reports; renters pay a 35.00 USD one-time application fee, which can be reused with unlimited participating landlords for 30 days, with credit and background information pulled once. When available, checks are included when the renter submits the application. State and local rules may change application components.

Who it is for

This service suits landlords who want applications and screening reports together, and renters applying to participating rentals. It is available on web, Android, and iOS.

What is good

Landlords pay nothing for screening reports
Applications can be reused for 30 days
Up to five income documents can be uploaded
Listings reach Zillow, Trulia, and HotPads

What to know first

Renters pay a 35.00 USD one-time application fee
Landlords cannot add custom application questions or criteria
Application components may vary under local laws

Verdict

The service combines rental applications with credit, background, income, and eviction-history checks. Landlords should note the lack of customizable application fields, while renters should account for the one-time fee.

Zillow Rental Manager Tenant Screening plans and pricing

All plans

Landlord tenant screening Free free for landlords screening reports included · renter pays application fee zillow.com · 1 Oct 2026

Renter application and screening $35 once $35 application fee apply to listing and unlimited participating rentals for 30 days zillow.com · 1 Oct 2026

Compared on rental property listing software

Free plan: Yeszillow.com
Marketplace syndication: Yeszillow.com
Listing channel coverage: networkzillow.com
Rental website: Yeszillow.com
Inquiry management: Yeszillow.com
Showing scheduling: Yeszillow.com

Facts

Purpose: The service lets landlords run renter background checks, credit checks, income qualification reviews and eviction-history checks.zillow.com · 1 Oct 2026
Application dashboard: Landlords can view applications and screening reports, including credit reports, background checks, eviction history and income documents, in one place.zillow.com · 1 Oct 2026
Credit provider: Experian provides the tenant credit report.zillow.com · 1 Oct 2026
Background-check provider: CIC performs the background check, including nationwide eviction, sex-offender and criminal searches.zillow.com · 1 Oct 2026
Screening data: Credit reports typically include credit score, open credit lines, employment history, residence history and past bankruptcies or collections.zillow.com · 1 Oct 2026
Income verification: Renters may upload up to five income-verification documents, such as pay stubs, W-2 statements, bank statements or offer letters.zillow.com · 1 Oct 2026
Application invitations: Landlords can enable applications on listings or privately invite applicants, including prospects who did not come from Zillow.zillow.com · 1 Oct 2026
Syndication: Applicants can apply through participating listings on Zillow, Trulia and HotPads.zillow.com · 1 Oct 2026
Compliance: Zillow says its credit and background-check providers filter information to meet local tenant-screening laws and regulations.zillow.com · 1 Oct 2026
Legal variation: Application components such as background checks and credit reports may be modified for state and local legal requirements.zillow.com · 1 Oct 2026
Application portability: A renter can reuse one paid application with unlimited participating landlords during a 30-day period, with credit and background information pulled once.zillow.com · 1 Oct 2026
Customization limit: The rental application does not currently provide customizable fields for landlords to add their own questions or criteria.zillow.com · 1 Oct 2026
Report timing: When available, credit and background checks are included when the renter submits the application with no additional waiting required.zillow.com · 1 Oct 2026
Support: Zillow directs users with additional online-application questions to its Rental Manager help center.zillow.com · 1 Oct 2026
Mobile app: The Zillow Rental Manager app is available for iOS and Android.help.zillowrentalmanager.com · 1 Oct 2026