ZigZag Global
The facts below are what the maker publishes about ZigZag Global, checked and dated. Our editors have not written about it yet.
Plans and prices
From ZigZag Global's own pricing page, checked 30 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | UK-based retailers · UK domestic returns · unlimited returns · carrier charges apply · monthly |
| Silver | $20 a month | 100 returns included · extras pay-as-you-go · international returns back to UK · 14 day free trial · monthly |
| Gold | $50 a month | 300 returns included · extras pay-as-you-go · automated returns and refunds · configurable exchanges · 14 day free trial · monthly |
| Platinum | $199 a month | 500 returns included on plan summary · extras pay-as-you-go · Shop Now · browse and exchange products · Stripe payment integration · 14 days free · monthly |
| Enterprise | Priced on request | Tiers based on monthly returns volume · 1500+ carrier services across 170+ countries · additional modules available |
The facts
Each one read from ZigZag Global's own pages, with the date it was checked.
What it does
- Enterprise audience
- ZigZag describes its Enterprise platform as designed for large retailers and enterprises with complex operational needs.checked 30 Sep 2026
- Enterprise coverage
- The Enterprise description lists 1500+ carrier services across 170+ countries and 500k+ drop-off points.checked 30 Sep 2026
- Global carriage
- The company says its carrier network covers more than 3,000 carrier lanes across 170+ countries and includes customs management.checked 30 Sep 2026
- Integrations
- ZigZag says retailers can connect directly by API or use ready-made Shopify, BigCommerce, and Magento cartridges.checked 30 Sep 2026
- Post-purchase
- Its post-purchase offering includes proactive notifications, personalised tracking pages, incident detection, and logistics analytics.checked 30 Sep 2026
- Product
- ZigZag provides a global returns platform and carrier network for retailers, customers, and the planet.checked 30 Sep 2026
- Reporting
- Return Insights can track return rates, trends, top returned products, and return reasons.checked 30 Sep 2026
- Returns options
- The platform supports paid returns, live exchanges, refunds to store credit, returns to store, and returns through WhatsApp.checked 30 Sep 2026
- Security
- The opened maker pages reviewed did not state a security certification or compliance standard.checked 30 Sep 2026
- Shopify audience
- The Free Shopify plan is described for new and small UK-based retailers starting with domestic returns.checked 30 Sep 2026
- Shopify payments
- The Shopify Platinum plan lists Shopify Store Credit and Stripe payment integration for higher-value exchanges.checked 30 Sep 2026
- Support
- Enterprise features include a dedicated client support module for label generation.checked 30 Sep 2026
- Sustainability
- The company lists paperless returns, in-country consolidation, local marketplace resale, and repair and recycling schemes among its sustainability options.checked 30 Sep 2026
The company
- Founded
- 2015checked 28 Sep 2026
- Headquarters
- London, United Kingdomchecked 28 Sep 2026
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