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Plans and prices

Zendesk Guide pricing

Support Team

$19 a month

email and ticketing · ticket routing · prebuilt analytics dashboards · automations and triggers

Checked 21 Oct 2026

Copilot add-on

$50 a month

AI assistance for the team

Checked 21 Oct 2026

Workforce Engagement Bundle add-on

$50 a month

customer-service quality and agent-performance optimization

Checked 21 Oct 2026

Suite Team

$55 a month

Support Team features · AI agents · knowledge base · action builder · omnichannel routing · messaging and live chat · telephony

Checked 21 Oct 2026

Contact Center add-on

$83 a month

contact-center capabilities

Checked 21 Oct 2026

Suite Professional

$115 a month

Suite Team features · Admin Copilot · App Builder · Writing Tools · Quick Reports · skills-based routing · IVR phone tree

Checked 21 Oct 2026

Suite Enterprise + Copilot

Priced on request

advanced security and governance · Intelligent Triage · Auto Assist · Generative AI for Voice · approval workflows · sandbox · custom agent roles

Checked 21 Oct 2026

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