Xitracs

Xitracs is a higher-education system for assessment, accreditation, planning, and faculty credentials. It best suits institutions coordinating those processes across departments; its strongest case is the breadth of its modules and reporting, while custom pricing means buyers must assess fit and cost directly.

Overview

Made by Concord USA, a company established in 1987 and headquartered in Atlanta, Xitracs brings several institutional processes into a single system. Institutions can choose provider hosting or install it on their own server, and authenticated users can access it through a web browser. Hosted customer systems sit in two secure environments with mirrored systems and frequent backups.

Key features

Assessment and accreditation

The Assessment module tracks learning outcomes, supports rubrics, and can bring in LMS gradebook data. Dashboards and summary or detailed reports help teams monitor results, while optional gradebook connections cover Blackboard, Canvas, D2L Brightspace, and Moodle. Institutions relying on another LMS should confirm its availability before committing.

Standards supports self-study templates, evidence collection, progress tracking, and report publishing in Website, PDF, or Word formats. Xitracs covers regional (now national) accrediting agencies and more than 100 program agencies, with an evidence repository, assessment plans, self-study builder, and review workflows. This is a substantial fit for institutions managing multiple accreditation cycles; it is less compelling for buyers seeking only a narrow, standalone task.

Planning, credentials, and data

Planning connects unit goals to institutional goals and tracks progress and budgets, with surveys and approval workflows. Credentials manages faculty and staff qualifications and supporting documents, and produces roster reports; optional faculty activity reporting and credentialing workflows extend its scope. DataView exports Xitracs data in database-table format for downstream analytics. The combination is useful to institutions that want to coordinate operational and compliance work, but buyers should weigh that breadth against the effort of adopting a multi-module system.

Built-in reports and dashboards complement output in Website, PDF, Word, and Excel formats. A 2025 product sheet states there is no user limit for Assessment. SSO compatibility includes ADFS, Azure Active Directory, CAS, Cisco Duo, LDAP, Okta, OneLogin, Quicklaunch, SAML, and Shibboleth. Concord describes support from an assigned US-based representative, including implementation-to-launch support for Assessment.

Pricing

Xitracs is paid, with custom pricing. The Xitracs plan has no listed price and no limit to users; the stated user limit applies to Assessment. Institutions should request a quote for their intended modules and deployment. Existing customers can access the AI Connector module for free by contacting their customer service representative, though an AI vendor subscription may be required.

Platforms

Xitracs is available on the web and as self-hosted software. Institutions can use Concord's hosted datacenter or install it on their own server, making deployment choice a practical consideration alongside the modules and quote.

Who it's for

Xitracs is aimed at education institutions managing assessment, accreditation, planning, and credentials processes. It is a particularly strong candidate when several of those needs overlap, when broad accreditor coverage matters, or when unrestricted Assessment user numbers are useful. Institutions looking for a published, fixed price or only one focused function may prefer to compare alternatives before requesting a quote.

Pros and cons

• Broad institutional scope: assessment, accreditation, planning, and credentials sit within one product.
• Flexible evidence and reporting: evidence collection, review workflows, dashboards, data export, and multiple report formats support both compliance work and downstream analysis.
• Deployment and access options: institutions can choose hosted service or their own server, with browser access and extensive SSO compatibility.
• Custom pricing: buyers cannot compare a published product price and need a quote to judge cost.
• Some LMS connections are optional: institutions should verify availability for their LMS rather than assume an integration is included.

Alternatives

For a broader comparison, browse Accreditation Management Software. Creatrix Campus Accreditation Management may suit institutions that want Android and iOS access alongside web, with a customized institutional quote. MEDAD Institutional Effectiveness Platform is another paid web option, with pricing not stated and a demo request offered.

ARMATURE Fabric is a paid web alternative. Tracers with AMP may appeal to organizations wanting a site license with unlimited users across the licensed organization, plus Android and iOS access. Weave Accreditation is a paid web option with regional, institutional, and programmatic standards and no free plan.

Cobalt Accreditation Management is another paid web alternative. Kramah offers paid web plans including Single Accreditation and Global Accreditation. JETPACK is another paid alternative.

Verdict

Choose Xitracs if your institution needs a coordinated system for assessment and accreditation, with planning and credentials management available alongside them. Its broad workflows, reporting, and deployment choices make it a credible fit for institution-wide use. Look elsewhere if you need upfront pricing or a narrower tool: the custom quote and optional LMS connections require more diligence before a decision.