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Worksoft Process Intelligence

Worksoft Process Intelligence analyzes user behavior across SAP and connected enterprise systems to show how business processes flow.

Place
#24 of 28
Score
5.5
Worksoft Process Intelligence's website

What Worksoft Process Intelligence is

Worksoft Process Intelligence analyzes user behavior across SAP and connected enterprise systems to show how business processes flow. It surfaces variations between process paths, inefficiencies, and departures from expected flows, as well as patterns or anomalies linked to risk or instability. Its integration with impact analysis and test orchestration lets teams use observed process behavior to inform testing decisions. Inputs include process mining JSON, Worksoft Capture and Certify results, BPMN files, and reference tables. It can generate process documentation as Microsoft Word or PDF files from Captures, Certify processes, and BPMN files. Data refresh is scheduled, and listed capabilities include process monitoring and ERP connectors. Deployment is self-hosted: installation requirements specify Windows Server, and the application server needs public Internet access. Requirements also include IIS, ASP.NET Core, Python, Node.js, and Microsoft ODBC Driver for SQL Server. It cannot be installed on the same server as Worksoft Portal; listed database versions are Microsoft SQL Server 2016 SP1, 2017, or 2019. Pricing is on request. Worksoft says it was founded in 1998 and is headquartered in Frisco, Texas.

Good

  • Highlights process variation and deviations from expected flows.
  • Connects process behavior to impact analysis and test orchestration.
  • Accepts several process data and documentation formats.
  • Generates process documentation in Word or PDF.
  • Administrators can manage tenant data and download logs.

Watch out

  • Pricing is available on request.
  • Self-hosted installation requires Windows Server and public Internet access.
  • Cannot share a server with Worksoft Portal.
  • Requires one of the listed SQL Server versions.

Who it suits

The product page describes it for organizations evaluating enterprise testing strategies or planning transformation initiatives. It may suit teams that want process behavior to inform testing decisions.

Verdict

Process Intelligence connects observed process behavior with testing decisions and can produce process documentation from several input types. Organizations should check the server, database, and network requirements before planning deployment.

Plans and prices

From Worksoft Process Intelligence's own pricing page, checked 9 Oct 2026.

All about pricing
PlanPriceWhat it gives you
Worksoft Process IntelligencePriced on requestPricing not listed; schedule a discovery call

The facts

Each one read from Worksoft Process Intelligence's own pages, with the date it was checked.

What it does

Administration
Administrators can download server logs and event trace logs, clone a tenant, and delete or reprocess tenant data.checked 9 Oct 2026
Database
The listed database server requirements include Microsoft SQL Server 2016 SP1, 2017, or 2019.checked 9 Oct 2026
Data inputs
Accepts process mining JSON, Worksoft Capture, Worksoft Certify results, BPMN files, and reference tables.checked 9 Oct 2026
Deployment
The installation requirements specify Windows Server and describe installing Process Intelligence on a server; the application server must have public Internet access.checked 9 Oct 2026
Documentation
Can generate process documentation as Microsoft Word or PDF files from Captures, Certify processes, and BPMN files.checked 9 Oct 2026
Installation constraint
Process Intelligence cannot be installed on the same server as Worksoft Portal.checked 9 Oct 2026
Intended users
The product page describes the product for organizations evaluating enterprise testing strategies or planning transformation initiatives.checked 9 Oct 2026
Process analysis
Surfaces process variation, inefficiencies, and deviations from expected flows.checked 9 Oct 2026
Purpose
Analyzes real user behavior across SAP and connected enterprise systems to show how business processes flow.checked 9 Oct 2026
Risk insights
Highlights patterns and anomalies associated with risk or instability.checked 9 Oct 2026
System requirements
The listed requirements include Microsoft IIS, ASP.NET Core, Python, Node.js, and Microsoft ODBC Driver for SQL Server.checked 9 Oct 2026
Testing connection
Integrates with impact analysis and test orchestration to inform testing decisions using process behavior.checked 9 Oct 2026

The company

Company history
Worksoft says it was founded in 1998.checked 9 Oct 2026
Founded
1998checked 28 Sep 2026
Headquarters
Frisco, Texas, United Stateschecked 28 Sep 2026

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