WellSky Personal Care
WellSky Personal Care is an operating platform for private-duty and non-medical home care agencies, including independent and franchise providers.
What WellSky Personal Care is
WellSky Personal Care is an operating platform for private-duty and non-medical home care agencies, including independent and franchise providers. It combines in-home and virtual care with caregiver management and back-office operations, using desktop and mobile interfaces. Agency workflows include client intake, scheduling, billing, payroll, reporting, analytics, and automation for schedules, tasks, and documentation. The caregiver and administrator mobile app supports shift management, clocking in and out, task notes, mileage and expenses, open-shift responses, and eSignatures. Electronic visit verification can capture visit date, time, location, services, and other information through telephony and the app; integrations and implementation depend on state requirements, chosen vendors, and state deadlines. WellSky Summarize for Personal Care turns client data into summaries intended to help identify trends and condition changes and prepare updates for families and caregivers. Electronic claims processing for Medicaid and other insurance is available through clearinghouse integration. The Home Connect API links partner organizations and technologies to automate processes. WellSky states that the product has HITRUST CSF certification. Pricing is not displayed; prospective customers can request a demo and an expert will contact them.
Good
- Combines in-home and virtual care operations.
- Mobile app supports schedules, notes, mileage, and eSignatures.
- EVV captures visit details through telephony and mobile.
- Supports Medicaid and other insurance claims processing.
- Home Connect API links partner technologies.
Watch out
- Pricing is available only on request.
- EVV implementation depends on state requirements and deadlines.
Who it suits
The platform is intended for private-duty and non-medical home care agencies, including franchise and independent organizations. It may suit providers coordinating caregiver shifts, visit documentation, and back-office work.
Verdict
WellSky Personal Care brings agency operations, caregiver tools, and EVV into one platform, with integrations and an API for partner workflows. Agencies will need to request a demo for product and pricing details.
Plans and prices
From WellSky Personal Care's own pricing page, checked 9 Oct 2001.
| Plan | Price | What it gives you |
|---|---|---|
| WellSky Personal Care | Priced on request | Pricing not stated; request a demo |
The facts
Each one read from WellSky Personal Care's own pages, with the date it was checked.
What it does
- Agency features
- The product supports scheduling, client intake, billing, reports, analytics, and automation of schedules, tasks, and documentation.checked 9 Oct 2001
- AI summaries
- WellSky Summarize for Personal Care turns complex client data into concise summaries, and WellSky describes it as the first tool in its SkySense AI suite for the platform.checked 9 Oct 2001
- AI tools
- WellSky Summarize for Personal Care turns client data into summaries intended to help identify trends and changes in condition and prepare updates for families and caregivers.checked 9 Oct 2001
- API
- The Home Connect API links partner organizations and technologies to automate processes and standardize practices.checked 9 Oct 2001
- Availability
- The product page invites prospective customers to request a demo and says a WellSky Personal Care expert will contact them.checked 9 Oct 2001
- Care operations
- The platform combines in-home and virtual care across care delivery, caregiver management, and back-office operations, with desktop and mobile interfaces.checked 9 Oct 2001
- Claims
- WellSky describes electronic claims processing for Medicaid and other insurance providers through clearinghouse integration.checked 9 Oct 2001
- Claims integration
- WellSky lists an Optum integration for processing Medicaid and other insurance claims.checked 9 Oct 2001
- Core workflows
- The platform supports business workflows including scheduling, billing, and payroll.checked 9 Oct 2001
- EVV
- The product captures electronic visit verification through telephony and its mobile app, recording visit date, time, location, services, and other visit information.checked 9 Oct 2001
- EVV limits
- EVV vendor integrations and implementation are handled according to state requirements, selected vendors, and state-specific deadlines.checked 9 Oct 2001
- Hiring integration
- The Hireology integration transfers applicant data securely to WellSky Personal Care, where applicants can complete a QuickApply profile.checked 9 Oct 2001
- Integrations
- Listed partner integrations include TeamEngage, CareAcademy, Change Healthcare, Checkr, CINCH CCM, Hireology, Tapcheck, and Worldpay.checked 9 Oct 2001
- Intended agencies
- WellSky says the product is purpose-built for private-duty and non-medical home care agencies, including franchise and independent agencies.checked 9 Oct 2001
- Intended users
- WellSky describes the platform as designed for personal care providers and says it helps home care agencies operate more efficiently, improve care, and grow.checked 9 Oct 2001
- Payment integration
- The Worldpay integration supports credit-card collection and additional payment options for clients.checked 9 Oct 2001
- Pricing
- The product page directs prospective customers to request a demo; it does not display a software price.checked 9 Oct 2001
- Purpose
- WellSky Personal Care is a web-based operating platform for personal care providers, combining in-home and virtual care with caregiver management and back-office operations.checked 9 Oct 2001
- Scale
- WellSky says the platform powers more than 4,300 agencies, serving eight of the ten largest personal care franchise networks and over 600,000 caregivers.checked 9 Oct 2001
- Screening integration
- The Checkr integration provides background-screening reports and ongoing screening and monitoring for applicants and caregivers.checked 9 Oct 2001
- Security
- WellSky states that Personal Care has HITRUST CSF certification, described as independent third-party verification of HIPAA compliance and security and privacy practices.checked 9 Oct 2001
The company
- Company
- WellSky says it serves more than 20,000 client sites and has more than 40 years of experience providing software and expertise.checked 9 Oct 2001
- Headquarters
- Overland Park, Kansas, USAchecked 28 Sep 2001
Where it runs
- Mobile app
- The mobile app lets caregivers and administrators manage schedules and shifts, clock in and out, document tasks and notes, record mileage and expenses, respond to open shifts, and capture eSignatures.checked 9 Oct 2001
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