WebSelfStorage
WebSelfStorage is a browser-based management platform for self-storage facilities, accessible from mobile, tablet, and desktop browsers.
What WebSelfStorage is
WebSelfStorage is a browser-based management platform for self-storage facilities, accessible from mobile, tablet, and desktop browsers. It advertises facility inventory on uhaul.com and supports online reservations and move-ins using real-time inventory. Payment tools handle major credit and debit cards and electronic checks, including automatic and online payments. Tenants can use an online portal to pay rent, review payment history, sign rental contracts, and print receipts at no extra charge. Facility operations include an interactive site map, retail point of sale, auction management, remote rate management, and reports. Staff communication options include customizable letters, email, text messaging, e-signature, instant messaging, task lists, and reminders. Listed integrations include QuickBooks, Quicken, Sage, and interfaces for gate and security kiosk systems. The service also offers integrated Safestor tenant insurance. Support includes live chat, telephone assistance seven days a week, and online technical help. An optional contact center can answer calls from 4:00 AM to 8:00 PM, seven days a week, and handle reservations and payments. Signup is for facilities joining the U-Haul Self-Storage Affiliate Network.
Good
- Supports online reservations and move-ins
- Tenant portal has no extra charge
- Includes payment and facility management tools
- Support is available seven days a week
Watch out
- Signup is limited to U-Haul affiliate facilities
- Third-party providers cannot modify or extend programs
- Affiliates are responsible for securing local systems
Who it suits
WebSelfStorage is intended for self-storage facilities joining the U-Haul Self-Storage Affiliate Network. It may suit operators looking to manage reservations, payments, tenant communication, and facility operations in a browser-based platform.
Verdict
WebSelfStorage brings tenant-facing services and facility operations into one browser-based platform. Facilities should consider its affiliate-network requirement and the stated limits on third-party software changes before signing up.
Plans and prices
From WebSelfStorage's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| WebSelfStorage Business Platform | $44.95 a month | U-Haul dealers: $34.95 per month · $20.00 per confirmed U-Haul System reservation · Monthly |
| Contact Center (100 units or less) | $175 a month | For facilities with 100 units or less · Monthly flat fee |
| Contact Center (101 to 250 units) | $225 a month | For facilities with 101 to 250 units · Monthly flat fee |
| Contact Center (251 to 500 units) | $265 a month | For facilities with 251 to 500 units · Monthly flat fee |
| Contact Center (501 or more units) | $325 a month | For facilities with 501 or more units · Monthly flat fee |
The facts
Each one read from WebSelfStorage's own pages, with the date it was checked.
What it does
- Communications
- The platform offers customizable letter templates, email, text messaging, e-signature, instant messaging, task lists, and reminders.checked 8 Oct 2026
- Contact center
- The optional contact center answers calls from 4:00 AM to 8:00 PM, seven days a week, and can take reservations and payments.checked 8 Oct 2026
- Integrations
- The maker lists integrations with QuickBooks, Quicken, and Sage, plus interfaces for gate and security kiosk systems.checked 8 Oct 2026
- Intended customers
- The signup flow is for storage facilities joining the U-Haul Self-Storage Affiliate Network and requires facility and owner information.checked 8 Oct 2026
- Operations
- Features include an interactive site map, retail point of sale, auction management, remote rate management, and facility reports.checked 8 Oct 2026
- Payments
- It supports integrated processing for major credit and debit cards and electronic checks, including automatic and online payments.checked 8 Oct 2026
- Privacy
- The privacy notice says the company does not sell personal information and describes safeguards intended to protect information collected through the website.checked 8 Oct 2026
- Purpose
- WebSelfStorage is a web-based management platform for self-storage facilities that can be accessed from mobile, tablet, and desktop browsers.checked 8 Oct 2026
- Reservations and move-ins
- The platform advertises facility inventory on uhaul.com and supports online reservations and move-ins using real-time inventory.checked 8 Oct 2026
- Security responsibility
- The affiliate agreement places responsibility for protecting affiliate data and securing local computer systems and networks on the affiliate.checked 8 Oct 2026
- Support
- Support options include live chat and telephone support seven days a week, along with online technical help.checked 8 Oct 2026
- Tenant insurance
- The platform offers integrated Safestor tenant insurance.checked 8 Oct 2026
- Tenant portal
- Customers can use an online portal to pay rent, review payment history, sign rental contracts, and print receipts at no extra charge.checked 8 Oct 2026
- Third-party software restriction
- The affiliate agreement says the service does not allow non-affiliated third-party software providers to make changes, updates, or new integrations with its programs.checked 8 Oct 2026
The company
- Headquarters
- Phoenix, Arizona, United Stateschecked 28 Sep 2026
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