Wambi
Wambi is a configurable SaaS platform for healthcare organizations that connects patient and team feedback with employee recognition.
What Wambi is
Wambi is a configurable SaaS platform for healthcare organizations that connects patient and team feedback with employee recognition. Patients, peers, and teams can give individual or group recognition called Wambis, including through a contactless option for patients during a stay. The platform gathers real-time feedback and provides dashboards and reports on patient satisfaction, team member performance, and organizational goals.
Engagement features include individual and team challenges, personalized profiles, traits, games, gifts, and organizational values. Organizations can configure the system and apply custom branding. Integration capabilities include single sign-on and automated user syncing. Wambi offers iOS and Android apps that let team members send messages from anywhere, alongside web and mobile recognition channels. Its stated security program includes access controls, vulnerability management, data handling and retention procedures, annual risk assessments, and independent penetration tests at least annually. Wambi says it restricts private information to privileged users and retains sensitive or confidential data only as long as needed, subject to legal and contractual obligations. Founded in 2016, it serves healthcare professionals, leaders, patients, and families. Pricing is on request; prospective customers are directed to request a demo.
Good
- Patients, peers, and teams can give recognition.
- Dashboards report on satisfaction and team performance.
- Includes individual and team challenges.
- Offers web and mobile recognition channels.
- Lists single sign-on and automated user syncing.
Watch out
- Pricing is not displayed.
- Prospective customers are directed to request a demo.
- Designed for healthcare organizations.
Who it suits
Wambi is aimed at healthcare organizations seeking a platform for employee recognition and feedback. Its stated participants include healthcare team members, leaders, patients, and families.
Verdict
Wambi brings recognition, feedback, and engagement features into a configurable healthcare platform. Organizations considering it will need to request a demo for pricing details.
The facts
Each one read from Wambi's own pages, with the date it was checked.
What it does
- Administration
- Wambi describes its SaaS solution as configurable, with custom branding and system configuration.checked 11 Oct 2026
- Analytics
- Dashboards and reports provide insights into patient satisfaction, team member performance, and organizational goals.checked 11 Oct 2026
- Data retention
- Wambi says it retains sensitive and confidential data only as long as needed, except where law or legal and client contractual obligations require otherwise.checked 11 Oct 2026
- Engagement
- The platform includes individual and team challenges, personalized profiles, games, and gifts.checked 11 Oct 2026
- Engagement features
- The platform includes challenges, personalized profiles, traits, games, gifts, and organizational values.checked 11 Oct 2026
- Feedback
- The platform gathers real-time feedback from patients and team members to recognize and motivate care.checked 11 Oct 2026
- Integrations
- Wambi lists single sign-on and automated user syncing as integration capabilities.checked 11 Oct 2026
- Intended users
- Wambi describes patients and families, healthcare professionals, and leaders as participants in improving healthcare experiences.checked 11 Oct 2026
- Patient feedback
- Patients can use a contactless way to recognize healthcare workers during their stay.checked 11 Oct 2026
- Pricing
- The product page directs prospective customers to request a demo; it does not display a price.checked 11 Oct 2026
- Product type
- Wambi describes its product as a fully configurable SaaS solution for healthcare organizations.checked 11 Oct 2026
- Purpose
- Wambi says it transforms healthcare cultures and improves experiences for patients and team members.checked 11 Oct 2026
- Recognition
- Patients, peers, and teams can give individual and group recognition called Wambis.checked 11 Oct 2026
- Sales access
- The product page directs prospective customers to request a demo.checked 11 Oct 2026
- Security
- Wambi says it restricts private information to privileged users and conducts independent third-party penetration tests at least annually on systems with confidential data or critical risk ratings.checked 11 Oct 2026
- Security and compliance
- Wambi says its security program includes annual risk assessments, access controls, data handling and retention procedures, vulnerability management, and at least annual independent penetration tests.checked 11 Oct 2026
- Support
- Wambi’s client support portal offers a self-service knowledge base and a way to submit a question or request.checked 11 Oct 2026
- What it does
- Wambi is a patient-driven healthcare employee recognition platform intended to improve culture and support compassionate care.checked 11 Oct 2026
- Who it serves
- Wambi describes its audiences as healthcare team members, leaders, and patients and families.checked 11 Oct 2026
The company
- Founded
- 2016checked 28 Sep 2026
Where it runs
- Mobile app
- Wambi offers mobile apps for iOS and Android, which allow team members to send messages from anywhere.checked 11 Oct 2026
