Wakeo

Wakeo is a SaaS control tower for monitoring multimodal freight, combining shipment positions, predictive arrival estimates and operational signals in one workspace. It suits shippers, freight forwarders and carriers managing complex networks across several transport modes. The trade-off is a sales-led buying process: pricing is custom, and prospective integrators may need support access before they can inspect the API documentation.

Overview

Founded in 2016 and based in Paris, Wakeo consolidates carrier, forwarder and independent data for shipments moving by sea, air, road, rail, barge or parcel. That breadth makes it a stronger fit for international or mixed-mode operations than a tool focused on a single lane. Machine-learning ETAs and configurable notifications are aimed at reducing the time teams spend chasing exceptions.

Road visibility is supported through connections to more than 1,000 telematics, ELD and TMS systems. Wakeo also describes API links into TMS and ERP environments and names SAP, Microsoft, CargoWise, Oracle and Blue Yonder among its partners. Organizations with established logistics software can therefore position Wakeo as a visibility layer rather than replacing core systems. The API documentation portal is password-protected, however, so integration assessment may require a conversation with Customer Success or support.

Key features

Multimodal tracking and prediction

Track & Trace merges data from carriers, freight forwarders and other sources, then produces predictive ETAs with machine learning. For teams coordinating ocean, air, road, rail, barge and parcel movements, one model of shipment status is more useful than separate mode-specific screens. Accuracy will still depend on the underlying carrier feeds, but the stated connectivity gives road-focused operations a particularly broad starting point.

Exception alerts

Alerts can be organized by transport mode or team, with automated email and SMS messages covering delays and transport conditions. This is practical for distributing exceptions to the people who can act on them instead of making every user monitor the full shipment list. It is less compelling for buyers seeking a fully documented self-service notification API before purchase, since API materials require authorized access.

Route and emissions intelligence

Trusted Routes compares transit times, reliability scores, emissions and freight rates, and lets users investigate alternatives when disruption affects a plan. That combination supports procurement and contingency decisions, not just after-the-fact tracking. The carbon calculator can report by mode, provider or route and covers CO2, CO2e, SOx, NOx, NMHC and particulate emissions. Wakeo says its methodology follows ISO 14083 and the GLEC Framework, which gives sustainability teams a stated framework for comparing results.

Integration, security and support

API access is available for TMS and ERP ecosystems, while Wakeo says it hosts the service in Europe, complies with GDPR and performs regular penetration tests. Its privacy measures include access controls, security audits, business-continuity and disaster-recovery planning, and a commitment to share carrier data only with authorized customers rather than reselling it. Product-access and feature questions go through a Customer Success representative or [email protected].

Pricing

Wakeo uses paid, quote-based pricing, so businesses must request a proposal rather than select a published subscription tier. That approach can accommodate differing shipment volumes, modes and integration requirements, but it makes direct budget comparison difficult and offers no stated self-serve trial.

Carrier data-sharing service

free — Carriers can share shipment data without a service charge; their customer covers the cost of any required API integration. This is useful for carriers participating in a shipper or forwarder visibility program, but it is not a free version of the full Wakeo platform for operating teams.

Platforms

Wakeo is offered through a web application and API. The platform covers sea, air, road, rail, barge and parcel workflows, while the carrier data-sharing service provides a no-cost route for contributing shipment information.

Who it's for

Shippers and freight forwarders should consider Wakeo when they need a common view across multimodal freight, predictive ETAs, exception routing and emissions accounting. Carriers can use the free data-sharing service to feed customers’ visibility programs. It is less suitable for a small operation wanting transparent online pricing or an openly browsable developer portal before engaging sales or support.

Pros and cons

• Pro: Coverage spans six transport modes, making it relevant to genuinely multimodal networks.
• Pro: Trusted Routes combines schedule, reliability, rate and emissions factors for disruption planning.
• Pro: More than 1,000 road telematics, ELD or TMS connections can reduce carrier-onboarding work.
• Pro: Emissions outputs cover multiple pollutants and follow the stated ISO 14083 and GLEC methodology.
• Con: Pricing is available only on request, which slows shortlisting and budget planning.
• Con: API documentation is restricted to authorized users, limiting independent integration due diligence.

Alternatives

Browse the Transportation Visibility Software category for a wider comparison. Choose Trucker Tools instead when a freemium carrier app and portal, with Android, iOS, web and API access, are the priority; its Load Tracking uses volume-based pricing. Terminal49 is a better fit for container teams wanting a free-forever tier for up to 10 active containers, three users, basic notifications and 50 document credits, plus a trial. Pick FourKites Dynamic Yard for yard-focused workflows on Android, iOS and web.

Shippeo offers a paid platform across Android, iOS, web and API. GoComet is another paid option with a free plan and Android, web and API coverage. Overhaul suits buyers seeking stated Essential capabilities such as multimodal tracking, predictive ETA and standard integrations. Tive Platform is worth considering when a trial and tracker-oriented features such as geofence alerts and multi-tracker shipments matter. GEGO Tracking Solutions is a hardware-linked paid alternative with one-time business plans.

Verdict

Choose Wakeo for a multimodal logistics operation that wants shipment visibility, predictive ETAs, route alternatives and emissions analysis connected to existing TMS or ERP systems. Its strongest case is breadth: transport coverage, road-carrier connectivity and decision-focused route intelligence in one service. Look elsewhere if transparent pricing or unrestricted API documentation is essential before you commit to a vendor conversation.