WaiverForm
WaiverForm is a digital waiver, sign-in, and customer data-capture platform for businesses.
What WaiverForm is
WaiverForm is a digital waiver, sign-in, and customer data-capture platform for businesses. Its kiosk app collects signatures, customer details, surveys, health questionnaires, terms agreements, and newsletter opt-ins. Businesses can customize predefined templates or upload their own documents. Waiver records show who signed and when, and the system flags documents needing attention or validation. Management Studio includes search, survey results, analytics, integrations, templates, data export, multi-level users, and a downloadable management application. Analytics include new and returning customer counts and service feedback; data can be exported in CSV, XML, or JSON. Signed documents include a certificate with signing parties, dates, IP addresses, fingerprints, and an audit log. The maker lists MailChimp and social media connections, plus CRM and member-management integrations. The service is aimed at businesses such as riding schools, fitness providers, activity centres, spas, and tattoo and piercing parlours. Pricing is per site for an agreed number of devices, with monthly billing and no numeric price listed. The kiosk app requires internet access.
Good
- Customizable templates and document uploads
- Records signer identity and signing time
- Exports in CSV, XML, or JSON
- Includes customer analytics and survey results
Watch out
- No free plan
- Kiosk app requires internet access
- Pricing is per site and has no listed amount
- Cancellation requires one calendar month's notice
Who it suits
WaiverForm may suit businesses that collect customer waivers, sign-ins, health forms, or feedback, including fitness providers, activity centres, spas, and tattoo parlours. It is relevant to teams seeking exportable records and customer analytics.
Verdict
WaiverForm brings waiver collection and customer sign-in tools together with records, analytics, and exports. Consider its internet requirement for kiosk use and the per-site pricing terms before choosing it.
Plans and prices
From WaiverForm's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Subscription | — | Unlimited waivers and data within reason · monthly contract · one calendar month’s notice to cancel · Monthly direct debit; price per site for an agreed number of devices |
The facts
Each one read from WaiverForm's own pages, with the date it was checked.
What it does
- Analytics
- Its management tools provide customer analytics, including new and returning customer counts and service feedback.checked 8 Oct 2026
- Compliance
- The FAQ says the service works within current GDPR and data-protection rules for the customer's country.checked 8 Oct 2026
- Contract and cancellation
- The FAQ says there is no minimum contract and cancellation requires one calendar month's notice; customers have 60 days after the contract ends to download waivers before deletion.checked 8 Oct 2026
- Data and pricing limits
- The FAQ says plans include unlimited waivers within reason and pricing is per site for an agreed number of devices.checked 8 Oct 2026
- Data export
- Users can export data in CSV, XML, or JSON formats.checked 8 Oct 2026
- Data retention
- The FAQ says data is stored while the account is active and that customers have 60 days after the contract ends to download waivers before WaiverForm deletes the data.checked 8 Oct 2026
- Exports
- Users can export data in CSV, XML, or JSON format.checked 8 Oct 2026
- Integrations
- The maker names MailChimp and social media connections, and says the platform can connect with CRM and member-management tools.checked 8 Oct 2026
- Intended users
- The maker lists equine riding schools, fitness and personal trainers, go-kart tracks, outdoor activity centres, spas and massage businesses, and tattoo and piercing parlours.checked 8 Oct 2026
- Management
- The Management Studio includes search, survey results, analytics, integrations, templates, data export, multi-level users, and a downloadable management application.checked 8 Oct 2026
- Mobile support
- The FAQ says the kiosk is currently supported on Android devices and that some platform features are accessible on mobile devices.checked 8 Oct 2026
- Offline access
- The maker says itinerary and client information can be accessed without an internet connection, but its FAQ says the kiosk app requires internet access.checked 8 Oct 2026
- Pricing and limits
- The FAQ describes monthly billing, pricing per site for an agreed number of devices, and unlimited waivers within reason; it does not give a numeric price.checked 8 Oct 2026
- Product
- WaiverForm is a digital waiver, sign-in, and customer data-capture platform for businesses.checked 8 Oct 2026
- Security
- The FAQ says data at rest is encrypted with AES256 via OpenSSL and data in transit with TLS/SSL; the eIDAS page describes signature audit logs and document fingerprints.checked 8 Oct 2026
- Signatures and audit
- The eIDAS page says signed documents include a certificate with signing parties, dates, IP addresses, fingerprints, and a full audit log.checked 8 Oct 2026
- Support
- The contact page says the team aims to reply to enquiries within 48 hours.checked 8 Oct 2026
- Templates
- It offers pre-defined waiver templates that users can customise.checked 8 Oct 2026
- Templates and customization
- Users can start with predefined waiver templates, customize them, or upload their own documents.checked 8 Oct 2026
- Waiver records
- The platform records who signed a waiver and when, and flags documents that need attention or contain validation warnings.checked 8 Oct 2026
Where it runs
- Browser and offline limits
- Waivers can be completed in a browser, but the FAQ says the kiosk application requires an internet connection.checked 8 Oct 2026
- Kiosk
- Its kiosk app lets businesses collect signatures, customer details, surveys, health questionnaires, terms agreements, and newsletter opt-ins.checked 8 Oct 2026
- Platforms
- Waivers can be completed in a browser, the kiosk is supported on Android, and a downloadable Management Studio is available for Windows and Mac OS.checked 8 Oct 2026
The company
- Headquarters
- Poole, England, United Kingdomchecked 28 Sep 2026
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