VTEX
VTEX is a hosted commerce platform for brands, retailers, and manufacturers running B2B, B2C, and marketplace operations through multiple sales channels.
What VTEX is
VTEX is a hosted commerce platform for brands, retailers, and manufacturers running B2B, B2C, and marketplace operations through multiple sales channels. Its tools cover catalogs, pricing, promotions, checkout, payments, order management, and marketplace and seller management. B2B functions include buyer organization management, requests for quotation, quick orders, reordering, and B2B payments. Storefront options include a no-code headless CMS, AI-powered search, and frameworks built with native commerce APIs. Omnichannel capabilities coordinate orders across channels and provide global inventory visibility with multichannel connectivity. VTEX says more than 70 shared commerce microservices can be customized through REST APIs and extended with VTEX IO and Master Data. Integrations described for merchant systems include ERP, OMS, WMS, PIM, CRM, and data lakes. The Trust Center lists ISO/IEC 27001:2022, SOC 1 Type 2, SOC 2 Type 2, PCI-DSS, and PCI-DESV certifications or attestations. Pricing and implementation details are provided by VTEX's team.
Good
- Supports B2B, B2C, and marketplace operations
- Includes catalog, checkout, payments, and order management
- Provides no-code headless CMS and AI-powered search
- Offers REST API and VTEX IO extensibility
- Lists multiple security certifications and privacy compliance
Watch out
- Pricing is available only on request
- Hosted platform requires team-led implementation details
Who it suits
VTEX suits brands, retailers, and manufacturers needing B2B, B2C, or marketplace commerce across sales channels. It is also suited to organizations requiring API integrations and omnichannel order coordination.
Verdict
VTEX brings storefront, commerce operations, B2B functions, and marketplace management into one hosted platform. Its API extensibility, omnichannel orchestration, and listed compliance credentials will matter to larger commerce organizations.
Plans and prices
From VTEX's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| VTEX Commerce Platform | Priced on request | Pricing and implementation details provided by VTEX's team |
The facts
Each one read from VTEX's own pages, with the date it was checked.
What it does
- Abandoned cart recovery
- Yeschecked 20 Sep 2026
- B2B features
- The platform lists buyer organization management, RFQ, quick order, reorder, and B2B payment features.checked 9 Oct 2026
- Commerce features
- Its platform features catalog, pricing, promotions, checkout, payments, order management, and marketplace and seller management.checked 9 Oct 2026
- Extensibility
- VTEX says over 70 shared commerce microservices can be customized through REST APIs and extended with VTEX IO and Master Data.checked 9 Oct 2026
- Hosting model
- hostedchecked 20 Sep 2026
- Integrations
- VTEX's developer guide lists ERP, OMS, WMS, PIM, CRM, and data lake among merchant back-office systems, and describes third-party integrations through REST APIs.checked 9 Oct 2026
- Intended customers
- VTEX says its platform serves brands, retailers, and manufacturers.checked 9 Oct 2026
- Omnichannel
- VTEX describes order orchestration across channels and global inventory visibility with multichannel connectivity.checked 9 Oct 2026
- Privacy
- The Trust Center says VTEX's platform complies with GDPR, US privacy laws including CCPA and CPRA, and LATAM regulations.checked 9 Oct 2026
- Sales channels
- omnichannelchecked 20 Sep 2026
- Sales process
- VTEX's get-started page offers tailored advice, product fit guidance, a personalized demo, and information about pricing and implementation through its team.checked 9 Oct 2026
- Security certifications
- The Trust Center lists ISO/IEC 27001:2022, SOC 1 Type 2, SOC 2 Type 2, PCI-DSS, and PCI-DESV certifications or attestations.checked 9 Oct 2026
- Storefronts
- VTEX offers a no-code headless CMS, AI-powered search, and storefront frameworks using native commerce APIs.checked 9 Oct 2026
- Support
- VTEX directs customers to its Help Center for tutorials, reference guides, and troubleshooting articles.checked 9 Oct 2026
Where it runs
- App marketplace
- Yeschecked 20 Sep 2026
- Commerce platform
- VTEX describes its Commerce Platform as a unified platform for B2B, B2C, and marketplace operations across sales channels.checked 9 Oct 2026
The company
- Company scale
- VTEX's About page lists 2,600 global B2B and B2C clients operating in 43 countries.checked 9 Oct 2026
- Founded
- A VTEX blog article says the company was founded in 2000.checked 9 Oct 2026
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