Vitria VIA AIOps

What Vitria VIA AIOps is

Vitria VIA AIOps is an event intelligence platform for service assurance across IT and network operations. It ingests metrics, logs, events, and traces from applications, networks, and monitoring tools, then correlates signals, reduces noise, and groups activity into prioritized incidents. The platform evaluates severity, impact, and cause, and can notify teams or take AI action. It learns service topology and dependencies and supports automation from diagnosis through remediation and validation. Vitria says its graphical onboarding tool can examine sample data, create a real-time parser, and model unfamiliar feeds for analysis in less than one hour. Semantic dictionaries apply technology, business, and regulatory rules to AI behavior, while autonomous actions are mapped to SLA compliance and revenue protection. Deployments can run in cloud, on premises, or in hybrid environments. Listed integrations include ServiceNow, Jira, Salesforce, Prometheus, OpenTelemetry, Splunk, Apache Kafka, PagerDuty, Slack, and Cisco NSO. Vitria says the platform scales horizontally and has been used in environments with more than 50 million devices and billions of events per day. Severity-based support includes a stated four-hour window for a workaround or restoration after initial response for a Severity One issue. Pricing is on request.