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UniFi Network

UniFi Network combines internet gateways, Wi-Fi and switching management with real-time traffic dashboards, topology maps and optimization tips.

Place
#1 of 27
Score
8.1
UniFi Network's website

What UniFi Network is

UniFi Network combines internet gateways, Wi-Fi and switching management with real-time traffic dashboards, topology maps and optimization tips. Site Manager provides license-free remote management and cloud orchestration across UniFi deployments. The software can run on a Cloud Gateway or CloudKey, or be self-hosted on local hardware or in cloud environments such as AWS, Azure or GCP. Mobile apps for iOS and Android can manage a network, and a local control plane allows device management during internet outages or in air-gapped deployments. Wireless security options include WPA2, WPA3 and mixed modes, with pre-shared key or RADIUS/802.1X authentication. Administrators can assign VLANs to Wi-Fi networks and apply segmentation, isolation and traffic policies. Gateways provide IDS/IPS monitoring and threat blocking; CyberSecure is a per-site subscription that expands the threat signature database. Core routing, firewall enforcement and deep packet inspection run locally, while some updates, notifications and remote alerts rely on the cloud.

Good

  • License-free Site Manager supports remote site management
  • Local control plane supports offline device management
  • Supports WPA2, WPA3 and RADIUS/802.1X
  • VLANs, segmentation and traffic policies are available

Watch out

  • Some updates and remote alerts rely on the cloud
  • CyberSecure is a per-site subscription

Who it suits

UniFi Network suits administrators managing UniFi deployments who need network visibility, remote site management or local control during outages. It can be hosted on UniFi hardware, local hardware or in a cloud environment.

Verdict

UniFi Network combines network management, remote orchestration and security controls, with local operation available during internet outages. The software is free, while paid options start at $29/mo and CyberSecure expands threat signatures through a per-site subscription.

Plans and prices

From UniFi Network's own pricing page, checked 30 Sep 2026.

All about pricing
PlanPriceWhat it gives you
UniFi Network softwareFreeLicense-free Site Manager; Network Server can be self-hosted or run on UniFi hardware
UniFi OS Server (self-hosted)FreeSelf-managed installation, maintenance, and uptime · UniFi Network application only; other UniFi applications require compatible consoles · Completely license-free
Official UniFi Hosting$29 a monthUp to 1,000 UniFi Network devices · Centralized Site Manager · Optional UXG gateway pairing · From $29.00 /month

The facts

Each one read from UniFi Network's own pages, with the date it was checked.

What it does

Alert integrations
Alarm Manager sends event alerts by push notification or email and can call custom GET or POST webhooks, including integrations such as Slack and ServiceNow.checked 15 Oct 2026
APIs
The Site Manager API provides site-wide internet health, device status, and network performance data, while local Network APIs cover devices, client activity, and traffic insights.checked 30 Sep 2026
Central management
The application provides real-time traffic dashboards, visual topology maps, and network optimization guidance.checked 15 Oct 2026
Data handling
Ubiquiti says core Network tasks such as routing, firewall enforcement, and deep packet inspection run on local equipment, while some updates, notifications, and remote alerts rely on its cloud.checked 30 Sep 2026
Deployment options
Network is preinstalled on Cloud Gateways, runs on CloudKeys, can be self-hosted on customer hardware or public-cloud machines, and is available through Official UniFi Hosting.checked 15 Oct 2026
Developer documentation
The developer portal publishes versioned local API references with API-key authentication and machine-readable OpenAPI documentation plus Postman and automation resources.checked 15 Oct 2026
Documentation and support
Ubiquiti provides a Help Center, developer portal, training courses, release downloads, RMA support, and a HackerOne security-reporting channel.checked 15 Oct 2026
Download licensing
Ubiquiti states that UniFi OS Server releases contain GNU GPL and other open-source or free-software components.checked 15 Oct 2026
Hosting
UniFi Network can run on a Cloud Gateway, CloudKey, or self-hosted on local hardware or in a cloud environment such as AWS, Azure, or GCP.checked 30 Sep 2026
Hotspot portals
Hotspots support branded captive portals with password, voucher, RADIUS, Facebook, Stripe payment, and external-portal methods.checked 15 Oct 2026
Limit: G2 reviewers
Reviewers report that advanced settings may require device-by-device work or SSH, troubleshooting detail and documentation can be weak, mobile features are limited, and firmware updates or failover can be unreliable.checked 15 Oct 2026
Limit: Gartner reviewers
Gartner reviews describe software updates that can crash networks or degrade devices, recurring connection drops, manual maintenance, and weak support.checked 15 Oct 2026
Limit: Trustpilot reviewers
Frequent complaints involve slow or unavailable support, difficult RMAs and returns, firmware-bricked hardware, unstable updates, and reliability that reviewers consider poor for the price.checked 15 Oct 2026
Limit: TrustRadius reviewers
Reported weaknesses include third-party compatibility, difficult WAN failover configuration, firmware-triggered restarts, wireless-mesh problems, limited visibility, and slow or ineffective support.checked 15 Oct 2026
Local operation
Ubiquiti says core routing, firewalling, authentication, local administration, and existing Site Magic tunnels continue when cloud services are unavailable, while remote features and updates wait.checked 15 Oct 2026
Multi-site management
License-free Site Manager provides remote management and cloud orchestration across UniFi deployments.checked 30 Sep 2026
Network API scope
Version-specific Network API documentation covers access points, switches, gateways, client activity, usage statistics, bandwidth, and traffic trends.checked 15 Oct 2026
Network management
UniFi Network combines internet gateways, scalable Wi-Fi, and switching, with real-time traffic dashboards, topology maps, and optimization tips.checked 30 Sep 2026
Notable news: UniFi Network 11
On October 12, 2026, Ubiquiti announced UniFi Network 11 with claimed telemetry scalability gains, Live Traffic Flows, Time Machine Topology, expanded VLAN capacity, WiFi WAN backup, enhanced threat explanations, SD-WAN routing controls, and Matter integration.checked 15 Oct 2026

The company

Company founding
Ubiquiti says Robert Pera founded the company in October 2003 and it began current operations in 2005.checked 30 Sep 2026
Headquarters
Ubiquiti lists its headquarters at 685 Third Avenue, New York, NY 10017.checked 30 Sep 2026
Maker legal facts
Ubiquiti Inc. is a Delaware company founded by Robert Pera in 2005, with executive offices at 685 Third Avenue, New York.checked 15 Oct 2026
Maker size
LinkedIn lists Ubiquiti Inc. as a public technology company with 1,001–5,000 employees and New York headquarters.checked 15 Oct 2026

Where it runs

Mobile apps
Ubiquiti says the UniFi mobile application for iOS and Android can manage a network.checked 30 Sep 2026
The full review of UniFi Network

Overview

UniFi Network brings gateways, Wi-Fi, and switching under one management system, with both local control and remote administration. It is a strong fit for homes and organizations standardizing on UniFi equipment; the license-free management core is appealing, though some cloud-dependent functions and paid threat-signature expansion temper the value.

Key features

Real-time traffic dashboards, topology maps, and optimization tips give administrators a useful view of network activity and configuration. Site Manager adds remote management and cloud orchestration across deployments without a license fee, making it practical for teams responsible for several sites. For an air-gapped network or internet outage, the local control plane can still manage devices. Some updates, notifications, and remote alerts do rely on Ubiquiti's cloud, so offline operation is not the same as keeping every function available.

Hosting is flexible: UniFi Network can run on a Cloud Gateway, CloudKey, local hardware, or in cloud environments such as AWS, Azure, or GCP. That suits teams with different deployment preferences, but it still requires suitable UniFi hardware or a host. Ubiquiti's iOS and Android app can manage a network, while the APIs expose site-wide internet health, device status, performance, client activity, and traffic insights.

Wireless security supports WPA2, WPA3, and mixed modes, with pre-shared keys or RADIUS/802.1X authentication. VLAN assignment to Wi-Fi SSIDs, segmentation, isolation, and traffic policies help administrators separate users and devices. UniFi gateways also provide IDS/IPS to monitor traffic, alert administrators, and block detected threats. CyberSecure expands the threat-signature database through a per-site subscription, an added cost for organizations that want that broader coverage.

Core routing, firewall enforcement, and deep packet inspection run on local equipment, a meaningful distinction for teams seeking local handling of essential network tasks. The mix of local control and cloud-based orchestration is useful, but organizations that require all alerts and updates to stay independent of cloud services should weigh that limitation carefully.

Pricing

The UniFi Network software plan is free. It includes license-free Site Manager, and the Network Server can be self-hosted or run on UniFi hardware. This is a compelling starting point for UniFi deployments that need centralized management without a software license charge. The paid option starts at $29/mo; CyberSecure is a separate per-site subscription for expanded threat signatures. Those who only need core management can remain on the free plan, while teams seeking the expanded signature database should account for the additional subscription.

The stated managed-device limit is 1000 devices. Network discovery, configuration management, configuration backup, policy automation, and API access are supported, so the core feature set reaches beyond monitoring into administration. Support is directed through Ubiquiti's Help Center, with professional support also among its options.

Platforms

UniFi Network supports Android, iOS, Linux, macOS, Windows, web, API, and self-hosted deployments. The wide platform coverage and hosting choices make it workable across mobile administration and varied server environments, though the system is built around UniFi deployments rather than being a hardware-neutral controller.

Who it's for

Choose UniFi Network if you manage UniFi gateways, access points, and switches across one or more sites and want remote oversight without giving up local control during outages. Its free core, flexible hosting, APIs, and security controls make it suitable for organizations that want substantial network administration in one system. It is less attractive for teams that need vendor-neutral hardware management or want expanded threat signatures without a per-site subscription.

Pros and cons

  • Pros: License-free Site Manager supports remote management and cloud orchestration across sites, avoiding a software license charge for that capability.
  • Pros: Local control can manage devices offline, while core routing, firewall enforcement, and deep packet inspection run on local equipment.
  • Pros: WPA2/WPA3 options, VLANs, segmentation, isolation, traffic policies, and gateway IDS/IPS cover practical network security needs.
  • Cons: Some updates, notifications, and remote alerts rely on Ubiquiti's cloud, so not every administrative function remains independent during an outage.
  • Cons: CyberSecure costs extra per site for expanded threat signatures, and the product is oriented around UniFi deployments.

Alternatives

Grandstream GWN.Cloud is a better fit for teams managing Grandstream GWN/GCC devices that want a free plan with no limits on sites or devices.

Tanaza suits readers who want a multi-vendor Wi-Fi management option, with a free Basic plan capped at three devices and a Pro plan priced at $1.99 a month, billed $1.99 per device / month.

Ruijie Cloud is worth considering for deployments using supported Ruijie cloud-managed networking devices that need free lifetime basic features.

TP-Link Omada Cloud-Based Controller fits Omada environments seeking a lifetime-free plan with unlimited devices and sites for core management.

Zyxel Nebula Cloud offers a free Base plan and a Professional tier for organizations that need advanced organization features.

D-Link Nuclias Cloud SD-WAN Gateway (DBG-2000) is an alternative for readers specifically considering a DBG-2000, with its one-year gateway license priced at $111.99 a year.

RUCKUS Cloudpath Enrollment System is another option for teams evaluating a user-based cloud subscription with support included.

WatchGuard FireCloud is another paid alternative.

Browse Wireless Network Management Software, Network Management Software, or Network Provisioning Software for more options.

Verdict

UniFi Network is a persuasive choice for anyone managing a UniFi-based network who wants free centralized oversight, flexible hosting, and local device management when connectivity fails. Its main drawback is the boundary between local operations and cloud-dependent updates and alerts, alongside the per-site cost for expanded threat signatures. Look elsewhere if hardware neutrality or fully cloud-independent administration is a priority.

Getting started

  1. Visit https://ui.com/network/unifi-network.
  2. Use the free UniFi Network software with license-free Site Manager.
  3. Choose a deployment: Cloud Gateway, CloudKey, or self-host on local hardware or in AWS, Azure, or GCP.
  4. Use the iOS or Android mobile application to manage the network.
  5. Use Site Manager for remote management, or local control for offline device management.
  6. Consider paid options from $29/mo or the per-site CyberSecure subscription for an expanded threat signature database.

Limits worth knowing

The free UniFi Network software includes license-free Site Manager and can run self-hosted or on UniFi hardware. Paid options start at $29/mo; CyberSecure, which expands the threat signature database, is a per-site subscription.

Questions

Is UniFi Network free?

Yes. UniFi Network software is listed as free, including license-free Site Manager.

Where can I run UniFi Network?

It can run on a Cloud Gateway or CloudKey, or be self-hosted on local hardware or in AWS, Azure, or GCP.

Which platforms are supported?

The listed platforms are Android, API, iOS, Linux, macOS, self-hosted, web, and Windows.

Can I manage a network from a phone?

Yes. Ubiquiti says its iOS and Android mobile application can manage a network.

Does UniFi Network work offline?

The local control plane supports device management during internet outages and in air-gapped deployments.

What does CyberSecure add?

CyberSecure is a per-site subscription that expands the threat signature database.

Alternatives to UniFi Network

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