Unbabel
The facts below are what the maker publishes about Unbabel, checked and dated. Our editors have not written about it yet.
The facts
Each one read from Unbabel's own pages, with the date it was checked.
What it does
- API
- Unbabel says its APIs can connect the service to systems without a prebuilt integration.checked 12 Oct 2026
- API access
- Yeschecked 20 Sep 2026
- Audience
- Unbabel describes its translation platform as serving both small businesses and enterprises.checked 12 Oct 2026
- Content workflows
- Users can submit text and files, organize them into projects, collaborate in a workspace, and monitor progress, quality, timelines, and price.checked 12 Oct 2026
- Customer service
- The platform supports multilingual customer service so agents can communicate with customers in their languages.checked 12 Oct 2026
- Data protection
- Unbabel says it uses encryption and anonymization and implements least-privilege access controls.checked 12 Oct 2026
- Document translation
- Yeschecked 20 Sep 2026
- Encryption
- Unbabel says data is encrypted in transit with TLS 1.2 and 1.3 and at rest with AES-256.checked 12 Oct 2026
- File formats
- Supported common formats include CSV, DOCX, JSON, PPTX, SRT, and strings.checked 12 Oct 2026
- Glossary tools
- Yeschecked 20 Sep 2026
- Human review
- Lower-scoring translations can be reviewed and refined by Unbabel’s global community of editors.checked 12 Oct 2026
- Integrations
- Listed integrations include Kustomer, Helpshift, Oracle, Wix Answers, Zendesk, Intercom, Freshdesk, and Salesforce.checked 12 Oct 2026
- Language coverage
- Unbabel says it supports more than 30 languages and local variants that make up hundreds of language pair combinations.checked 12 Oct 2026
- PII handling
- Unbabel says it detects and removes personally identifiable information, stores it in an encrypted vault, and reinserts it into the translation after processing.checked 12 Oct 2026
- Portal
- The Unbabel Portal provides a dashboard for viewing translation usage and quality metrics and managing language operations.checked 12 Oct 2026
- Pricing
- The contact page directs visitors with pricing questions to the sales team; it does not state a price.checked 12 Oct 2026
- Pricing availability
- The site directs prospective customers to request a demo or contact sales for pricing; it does not display a public price on the pages reviewed.checked 12 Oct 2026
- Quality estimation
- Its quality estimation predicts machine translation quality and flags content that needs human review.checked 12 Oct 2026
- Quality tools
- Unbabel offers quality estimation and reporting to help assess translation quality and performance.checked 12 Oct 2026
- Reporting
- The platform provides quality and usage reporting for visibility into translation performance and usage patterns.checked 12 Oct 2026
The company
- Company
- Unbabel says it was founded in Lisbon and has been developing its Language Operations category since 2013.checked 12 Oct 2026
- Company history
- Unbabel says it was founded in Lisbon and began in 2013.checked 12 Oct 2026
- Founded
- 2013checked 28 Sep 2026
- Headquarters
- San Francisco, California, United Stateschecked 28 Sep 2026
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