TrueMoney
The facts below are what the maker publishes about TrueMoney, checked and dated. Our editors have not written about it yet.
The facts
Each one read from TrueMoney's own pages, with the date it was checked.
What it does
- Acceptance
- The maker says the service covers 7 million merchant locations in Thailand and 50 countries or tourist regions.checked 11 Oct 2026
- API payment sources
- The merchant page says incoming payments can come from TrueMoney, PromptPay, or banking apps.checked 11 Oct 2026
- Audience and reach
- The About page says TrueMoney serves users through its wallet app and agent network across seven Southeast Asian countries.checked 11 Oct 2026
- Bills and top-ups
- The site lists bill payment, mobile top-ups, online shopping, game top-ups, and purchases through Google Play and the Apple Store.checked 11 Oct 2026
- Biometrics and risk
- The maker says its risk protection combines AI, big data, biometric technology, and transaction history checks.checked 11 Oct 2026
- Exchange-rate model
- variablechecked 22 Sep 2026
- Fee limits
- The fee schedule lists a 20 baht monthly account maintenance charge for accounts inactive for more than 180 consecutive days.checked 11 Oct 2026
- Fees
- The fee schedule lists free transfers to other TrueMoney accounts and a 20 baht fee for transfers to bank accounts.checked 11 Oct 2026
- Geographic reach
- The about page says the platform operates across seven Southeast Asian countries: Thailand, Cambodia, Myanmar, Indonesia, the Philippines, Vietnam, and Malaysia.checked 11 Oct 2026
- Integrations
- The site lists payment options and services including 7-Eleven, Lazada, TikTok, Netflix, Google Play, Apple Store, and Spotify.checked 11 Oct 2026
- Login protection
- The site says account verification can include facial recognition, which it says helps prevent login even if an attacker knows an OTP or PIN.checked 11 Oct 2026
- Merchant API
- The merchant API page describes real-time transfer notifications, account-balance checks, transfer verification, and payment-link creation.checked 11 Oct 2026
- Merchant coverage
- The site says TrueMoney payments are accepted at 7 million locations in Thailand and in 50 countries or tourist regions worldwide.checked 11 Oct 2026
- Other services
- The app also offers bill payments, mobile top-ups, entertainment purchases, savings, investments, insurance, and loans.checked 11 Oct 2026
- Payments
- The app supports in-store payments in Thailand and abroad, QR payments, and online payments.checked 11 Oct 2026
- Product
- TrueMoney describes its app as an all-in-one way to tap, scan, transfer, link, and pay.checked 11 Oct 2026
- Scheduled transfers
- Yeschecked 22 Sep 2026
- Security
- TrueMoney describes 3X Protection that verifies account access, detects suspicious or malware apps, and flags or blocks unusual transactions.checked 11 Oct 2026
- Services
- The app also lists savings, gold purchases, funds, bonds, insurance, and credit products.checked 11 Oct 2026
- Support
- Customer Care is available through 24-hour live chat and the 1240 call center.checked 11 Oct 2026
The company
- Company and users
- The site says TrueMoney is provided by Ascend Money Group and had more than 50 million users in 2023.checked 11 Oct 2026
- Company history
- The maker says TrueMoney began operating in 2013 and is provided by Ascend Money Group.checked 11 Oct 2026
- Headquarters
- 101 True Digital Park, Phoenix Building, 7th–8th Floor, Sukhumvit Road, Bang Chak, Phra Khanong, Bangkok, Thailandchecked 28 Sep 2026
Where it runs
- Mobile platforms
- bothchecked 22 Sep 2026
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