True Compliance
True Compliance is a web platform for centralizing building compliance management at housing providers.
What True Compliance is
True Compliance is a web platform for centralizing building compliance management at housing providers. Its listed areas include gas safety, fire safety, insurance inspections, water quality, electrical safety, asbestos, damp and mould, and other compliance work. For gas safety, it tracks certificates, assets, and remedial work in real time and audits Landlord Gas Safety Records against checks. The fire workflow reads risk assessments and creates, prioritizes, and assigns actions with a time-stamped audit trail. Damp and mould case management includes evidence capture, responsibility and priority assignment, SLA tracking, and portfolio dashboards. The provider says organizations can customize the platform with bespoke widgets, reports, APIs, and integrations, including OptusApp tenant features and M3 Vision asset management. It adapts to users’ devices for office, on-site, or travel access. The maker describes UK-hosted infrastructure, encrypted data, access controls, monitoring, and audited processes. Pricing is fixed by portfolio size, with final scope and pricing confirmed after a discovery call. Listed prices include from $35,000 (priced on request) for Tier 2, covering 5,000–10,000 properties, and from $49,500 (priced on request) for Tier 3, covering 10,000–17,000 properties.
Good
- Tracks gas certificates, assets, and remedial work.
- Creates and assigns actions from fire risk assessments.
- Includes damp and mould case tracking and SLA monitoring.
- Supports bespoke reports, widgets, APIs, and integrations.
- Adapts to users’ devices.
Watch out
- Pricing is confirmed after a discovery call.
- No free plan is listed.
- Listed Tier 2 pricing is from $35,000 (priced on request).
- Listed Tier 3 pricing is from $49,500 (priced on request).
Who it suits
True Compliance is intended for social housing providers managing property safety checks, compliance records, and related workflows. Its modules may suit teams responsible for gas, fire, damp and mould, or other listed compliance areas.
Verdict
True Compliance brings several housing compliance areas and their workflows into one platform. Organizations should confirm the final scope and portfolio-based price through a discovery call.
Plans and prices
From True Compliance's own pricing page, checked 30 Sep 2001.
| Plan | Price | What it gives you |
|---|---|---|
| Tier 2 | Priced on request | 5,000–10,000 properties |
| Tier 3 | Priced on request | 10,000–17,000 properties · fixed platform price |
| Tier 4 | Priced on request | 17,000–30,000 properties |
| Tier 5 | Priced on request | 30,000–40,000 properties |
| Tier 6 | Priced on request | Over 40,000 properties · POE · tailored products and services |
| Tier 1 | Priced on request | Up to 5,000 properties · POE · tailored products and services |
The facts
Each one read from True Compliance's own pages, with the date it was checked.
The company
- Company
- The privacy policy identifies the company as True Compliance Limited, at 1 Mark Square, London EC2A 4EG.checked 30 Sep 2001
- Headquarters
- London, United Kingdomchecked 23 Sep 2001
What it does
- Compliance areas
- The platform lists gas safety, fire safety, insurance inspections, water quality, electrical safety, asbestos, damp and mould, and other compliance.checked 30 Sep 2001
- Customization
- The maker says organisations can customise the platform with bespoke widgets, reports, APIs and integrations.checked 30 Sep 2001
- Damp and mould
- The damp and mould module supports case tracking, responsibility and priority assignment, evidence capture, SLA tracking and portfolio dashboards.checked 30 Sep 2001
- Fire safety
- It reads fire risk assessments and creates, prioritises and assigns actions automatically, with a time-stamped audit trail.checked 30 Sep 2001
- Gas safety
- It tracks gas certificates, assets and remedial work in real time and automatically audits Landlord Gas Safety Records against checks.checked 30 Sep 2001
- Integrations
- The partner page says the platform integrates with OptusApp tenant features and M3 Vision asset management.checked 30 Sep 2001
- Mobile access
- The maker describes the platform as adapting to users’ devices for access to data in the office, on-site or while travelling.checked 30 Sep 2001
- Pricing basis
- Pricing is presented as fixed by portfolio size, with final scope and pricing confirmed after a discovery call.checked 30 Sep 2001
- Purpose
- True Compliance centralises building compliance management for housing providers, including safety checks, reporting and compliance data.checked 30 Sep 2001
- Security
- The maker describes UK-hosted infrastructure, encrypted data, strict access controls, continuous monitoring and audited processes.checked 30 Sep 2001
- Support and updates
- The gas safety page says the cloud-based system receives updates and ongoing support to help keep it current with regulations.checked 30 Sep 2001
- Target users
- The maker says the platform was purpose-built for social housing and describes housing providers as its intended users.checked 30 Sep 2001
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