TRAY Self-Service Kiosk
TRAY Self-Service Kiosk lets restaurant guests place orders at a kiosk, while operators manage kiosk sales alongside other channels.
What TRAY Self-Service Kiosk is
TRAY Self-Service Kiosk lets restaurant guests place orders at a kiosk, while operators manage kiosk sales alongside other channels. Self-service is built into TRAY POS, and menus, items, and prices update from TRAY HQ Enterprise Cloud. Operators can switch an existing cashier terminal to kiosk mode; TRAY says countertop terminals can be converted in less than 30 seconds. The Android-based software can run on screens from 10 inches to over 40 inches, in portrait or landscape, with countertop, wall, or floor mounting. Guests can pay by card or electronic wallet, including through an “Order Here, Pay There” option for non-cash transactions. TRAY says the kiosk can continue operating offline and sending transactions to the kitchen. Operators choose which items appear and manage those selections through TRAY HQ Enterprise Menu Management. The integration ecosystem includes 7shifts, Dayforce, MarketMan, and Magensa/Magtek. TRAY says selective upsells and menu management have produced average revenue gains of 18–22%. Pricing is available by request; the page invites prospective customers to request a quote or schedule a demo.
Good
- Kiosk menus and prices update from TRAY HQ
- Can convert existing cashier terminals to kiosk mode
- Accepts card and electronic wallet payments
- Can operate offline and send orders to the kitchen
- Supports portrait and landscape screen layouts
Watch out
- Pricing is available only by request
- Kiosk software is Android-based
- Designed for enterprise brands and multi-store operations
Who it suits
It is presented for enterprise restaurant brands and multi-store operations looking to offer kiosk ordering. It may suit operators who want to manage kiosk menus through TRAY HQ and use TRAY POS.
Verdict
TRAY Self-Service Kiosk combines guest self-ordering with menu control through TRAY POS and TRAY HQ. Operators should request a quote and confirm their hardware and integration requirements.
The facts
Each one read from TRAY Self-Service Kiosk's own pages, with the date it was checked.
The company
- Company history
- TRAY says it was founded over a decade ago, initially serving Family Entertainment Centers before pivoting to restaurants.checked 4 Oct 2026
- Headquarters
- Miami, United Stateschecked 28 Sep 2026
What it does
- Existing terminals
- Operators can turn a cashier POS terminal into kiosk mode in seconds; TRAY says countertop terminals can be converted in less than 30 seconds.checked 4 Oct 2026
- Hardware
- The Android-based software can run on screens from 10 inches to over 40 inches in portrait or landscape orientation, with countertop, wall, or floor mounting.checked 4 Oct 2026
- Integrations
- TRAY describes an ecosystem of restaurant integrations and partners, including 7shifts, Dayforce, MarketMan, and Magensa/Magtek.checked 4 Oct 2026
- Intended customers
- TRAY says it serves enterprise restaurant brands and multi-store operations.checked 4 Oct 2026
- Menu control
- Operators can choose which items appear on kiosk, online, or other sales channels and manage changes through TRAY HQ Enterprise Menu Management.checked 4 Oct 2026
- Menu controls
- Operators can choose which items are available at the kiosk and manage those choices through TRAY HQ Enterprise Menu Management.checked 4 Oct 2026
- Offline operation
- TRAY says kiosk software can operate offline and continue sending transactions to the kitchen.checked 4 Oct 2026
- Payments
- The kiosk supports card and electronic wallet transactions and offers an “Order Here, Pay There” feature for non-cash kiosk payments.checked 4 Oct 2026
- Pricing availability
- The kiosk page invites prospective customers to schedule a demo or request a quote; it does not state a price.checked 4 Oct 2026
- Purpose
- TRAY offers self-ordering kiosks for restaurants to reduce labor and give guests another way to order.checked 4 Oct 2026
- Sales claim
- TRAY says selective upsells have driven average revenue increases of 18–22% on its self-service kiosk platform.checked 4 Oct 2026
- Security and compliance
- TRAY’s integration listing describes Magensa/Magtek as providing encrypted card readers and tokenization to help protect payment data and maintain PCI compliance.checked 4 Oct 2026
- Support
- TRAY lists support at [email protected] and provides the phone number 844-USE-TRAY.checked 4 Oct 2026
- Upselling
- TRAY says selective upsells and menu management have increased beverage incidence, upsizing, and add-on sales, with average revenue gains of 18–22%.checked 4 Oct 2026
Where it runs
- POS integration
- Self-service is built into TRAY POS, and kiosk items, menus, and prices update automatically from TRAY HQ Enterprise Cloud.checked 4 Oct 2026
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